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- Tasks: Manage client relationships and promote our flexible benefits platform to existing and prospective clients.
- Company: Join one of the UK's largest independent financial advisers with a growing presence.
- Benefits: Hybrid working, training opportunities, and a supportive, inclusive workplace culture.
- Other info: Dynamic role with opportunities for networking and professional growth.
- Why this job: Make a real impact by helping clients navigate their employee benefits and enhancing their experience.
- Qualifications: Client relationship management skills are essential; training provided for those eager to learn.
The predicted salary is between 40000 - 50000 £ per year.
Amber River are one of the UK’s largest independent financial advisers, with 32 locations nationwide and growing. Amber River Premier, one of our leading hubs based in Marlow has a team of specialist advisers offering corporate clients a range of flexible benefits solutions.
We are currently looking to add to our Employee Benefits team with a Client Relationship Manager. As a Client Relationship Manager, you will play a key role in supporting and managing a portfolio of existing employee benefits clients in addition to promoting and marketing our BenefitStream flexible benefits platform to prospective and existing clients.
Your responsibilities will also include:
- Working with the wider team to develop a marketing strategy to acquire new clients.
- Ensuring our new client onboarding process is optimised to ensure a smooth transition.
- Becoming the subject matter expert for our employee benefits clients on our flexible benefits solution.
- Scheduling and leading workplace seminars for our clients’ employees, on topics such as tax-year-end planning, retirement planning, and Budget updates.
- Attending networking events to promote our flexible benefit platform solution.
- Collaborating with internal Heads of Departments to further develop our BenefitStream service proposition and marketing strategy.
- Being a subject expert on the administration of employee benefits, including pensions, life assurance, income protection, critical illness, private medical insurance, dental plans, travel insurance, and health cash plans.
- Working with our team of flex technology experts and Employee Benefits Associates to oversee the successful implementation, renewal, and ongoing management of a book of employee benefit schemes.
- Ensuring strong client retention through excellent relationship management and service.
Qualifications in Pensions Administration, CIPD or employee benefits would be desirable, but we are also happy to provide additional training. Client relationship management skills are essential.
The position is offered on a hybrid working basis, with 3 days office-based. You should be willing to travel as and when required to attend client meetings, seminars, or networking events.
We’re committed to building an inclusive workplace where everyone feels valued and supported, and we welcome applications from all backgrounds.
Client Relationship Manager (“CRM”) in Marlow employer: Amber River Premier
Contact Detail:
Amber River Premier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (“CRM”) in Marlow
✨Tip Number 1
Networking is key! Get out there and attend industry events, seminars, and workshops. It’s a great way to meet potential clients and showcase your expertise in employee benefits.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to connect with industry professionals and share insights about flexible benefits solutions. This can help you build your personal brand and attract new clients.
✨Tip Number 3
Be proactive in reaching out to existing clients. Regular check-ins can strengthen relationships and open up opportunities for upselling or referrals. Remember, happy clients are your best advocates!
✨Tip Number 4
Finally, apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in client relationship management. Your next big opportunity could be just a click away!
We think you need these skills to ace Client Relationship Manager (“CRM”) in Marlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in relationship management and any relevant qualifications, like Pensions Administration or CIPD, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about employee benefits and how your skills can help us grow our BenefitStream platform. Keep it engaging and personal!
Showcase Your Communication Skills: As a CRM, strong communication is key. In your application, give examples of how you've successfully managed client relationships or led seminars. This will help us see your potential in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Amber River Premier
✨Know Your Stuff
Make sure you brush up on employee benefits, especially the ones mentioned in the job description like pensions and life assurance. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.
✨Showcase Your Relationship Skills
As a Client Relationship Manager, your ability to build and maintain relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will demonstrate your capability in this area.
✨Be Ready to Discuss Marketing Strategies
Since you'll be involved in developing marketing strategies for the BenefitStream platform, think about innovative ideas you could bring to the table. Research Amber River's current offerings and come prepared with suggestions on how to attract new clients.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about their current client onboarding process or how they measure client satisfaction. It shows you're engaged and genuinely interested in how you can contribute to their success.