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- Tasks: Engineer a modern Digital Employee Experience framework and improve user interactions across devices.
- Company: Join a forward-thinking company focused on digital innovation and employee experience.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving innovation in a global workplace.
- Why this job: Shape the future of digital experiences and work with cutting-edge technologies.
- Qualifications: Experience with DEM tools, automation skills, and a strong analytical mindset.
The predicted salary is between 85000 - 90000 £ per year.
Location: London
Department: Digital Workplace
100% Remote
Up to circa £90k + Benefits
We're looking for a Digital Experience & Adoption Engineer to help build a modern, telemetry-driven Digital Employee Experience (DEX) framework that improves how users work across devices, applications, and collaboration tools. You'll engineer experience scoring, dashboards, self-healing automation, and digital adoption journeys that drive measurable improvements in the Digital Workplace. This role works closely with Operations, Automation, and Pre-Sales, delivering productised experience services that are proactive, data-driven, and continuously improving.
What You'll Do
- Deploy and configure DEM platforms such as SysTrack, Nexthink, or Aternity.
- Build experience scoring models, KPIs, and XLA metrics across devices, applications, and user sentiment.
- Develop self-healing automation using Power Automate, PowerShell, Intune remediations, and Graph API.
- Deploy and integrate Digital Adoption Platforms (WalkMe/Whatfix) to guide users and drive Microsoft 365 adoption.
- Build dashboards and analytics in Power BI for experience insights and XLA reporting.
- Integrate telemetry, DAP, and Microsoft 365 data into a unified experience framework.
- Produce engineering documentation, patterns, and standardised operating models for DEX and XLA.
- Support PoCs, pilots, and roadmap initiatives for DEX, automation, and adoption tooling.
What We're Looking For
- Hands-on experience with DEM tools (SysTrack, Nexthink, Aternity).
- Ability to build dashboards, KPIs, and experience scoring that drive measurable outcomes.
- Skilled in automation (Power Automate, PowerShell, Intune Remediation, Graph API).
- Experience deploying or configuring Digital Adoption Platforms (WalkMe, Whatfix).
- Strong analytical mindset with the ability to turn telemetry into actionable improvements.
- Excellent documentation and standardisation skills.
- Understanding of digital adoption, user behaviour, and change-driven experience improvements.
Certifications
- Strongly Preferred: WalkMe or Whatfix Academy certification, Power Automate or Power Platform fundamentals.
- Beneficial: Power BI/data visualisation certifications, Microsoft 365 adoption or change management certifications, ITIL Foundation.
Why Join Us?
- Shape the future of Digital Employee Experience across a global Digital Workplace platform.
- Work with cutting-edge DEM, automation, and DAP technologies.
- Help build a telemetry-led, self-healing, user-centric service model.
- Contribute to product innovation, roadmaps, and XLA-based service design.
Digital Experience Engineer in London employer: Amber Resourcing Ltd
Contact Detail:
Amber Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Experience Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your experience with DEM tools and automation. It’s a great way to demonstrate what you can do beyond the application.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital experience and automation. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Digital Experience Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Digital Experience Engineer role. Highlight your hands-on experience with DEM tools and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Show Off Your Skills: In your application, don’t just list your skills—show us how you’ve used them! Whether it’s building dashboards or automating processes, give us examples that demonstrate your expertise. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Amber Resourcing Ltd
✨Know Your Tools Inside Out
Make sure you’re familiar with the DEM tools mentioned in the job description, like SysTrack, Nexthink, and Aternity. Be ready to discuss your hands-on experience with these platforms and how you've used them to drive measurable outcomes.
✨Showcase Your Automation Skills
Prepare examples of how you've developed self-healing automation using Power Automate or PowerShell. Highlight specific projects where your automation efforts led to significant improvements in user experience or operational efficiency.
✨Demonstrate Analytical Thinking
Be prepared to talk about how you turn telemetry data into actionable insights. Think of a time when your analytical mindset helped improve a digital experience and be ready to share that story during the interview.
✨Get Familiar with Digital Adoption Platforms
Since the role involves deploying Digital Adoption Platforms like WalkMe or Whatfix, brush up on your knowledge of these tools. If you have any certifications, make sure to mention them and discuss how they’ve equipped you to drive Microsoft 365 adoption.