Registered Care Manager

Job Title: Registered Manager Learning Disabilities & Physical Disabilities Residential Home
Location: Walsall
Salary: £32,000 per annum
Hours: Full-time, Permanent
Job Overview:
Claire at Amber Mace is recruiting for a an experienced and compassionate Registered Manager to oversee the daily operations of a small residential home, supporting individuals with learning disabilities, physical disabilities, and challenging behaviour. This is a senior role where you will be responsible for ensuring high-quality, person-centred care is delivered, fostering independence, and maintaining a safe and supportive environment for both residents and staff.
As the Registered Manager, you will lead a dedicated team, ensuring compliance with care standards and regulatory requirements while developing care plans that are tailored to meet the individual needs of the people we support. Your leadership will be instrumental in maintaining a culture of respect, dignity, and inclusion.
Key Responsibilities:
• Operational Management: Lead the daily operations of the residential home, ensuring that the service meets the needs of individuals with learning disabilities, physical disabilities, and challenging behaviour. Ensure all activities are carried out in compliance with CQC standards and regulations.
• Care Quality: Oversee the delivery of high-quality, person-centred care plans for residents, ensuring their physical, emotional, and social needs are met in a safe, supportive environment. Provide guidance on managing challenging behaviour using positive behaviour support techniques.
• Team Leadership: Supervise, train, and develop a team of care staff, fostering a positive, inclusive culture. Provide leadership, direction, and support to ensure staff have the knowledge and skills required to deliver the best possible care.
• Compliance & Regulation: Ensure the service is fully compliant with CQC guidelines, Safeguarding protocols, and all relevant regulations. Stay up-to-date with changes in legislation, implementing necessary changes to improve care quality.
• Individual Care Plans: Develop, implement, and regularly review care plans in collaboration with residents, their families, and external professionals. Ensure that care plans reflect the person-centred approach and meet individual preferences, especially for those with challenging behaviour.
• Challenging Behaviour Management: Implement strategies to manage and reduce challenging behaviours, working closely with multi-disciplinary teams and external specialists to deliver effective behavioural support plans.
• Financial & Resource Management: Manage budgets, staffing levels, and resources efficiently, ensuring the service runs effectively and within budget.
• Stakeholder Engagement: Build positive relationships with residents, families, healthcare professionals, and other stakeholders, ensuring communication is clear, compassionate, and effective.
Essential Criteria:
• NVQ Level 4 in Health & Social Care (or equivalent) is essential.
• Proven experience managing or working in a residential setting supporting individuals with learning disabilities, physical disabilities, and/or challenging behaviour.
• Strong understanding of CQC regulations, safeguarding policies, and best practices in residential care.
• Experience in managing or supervising a team in a care setting, with the ability to lead, motivate, and develop staff.
• Experience in creating and reviewing person-centred care plans and implementing care strategies for individuals with complex needs.
• A strong commitment to providing high-quality care in a person-centred manner, with an understanding of the challenges faced by individuals with physical disabilities and challenging behaviours.
• Knowledge of positive behaviour support (PBS) techniques and experience in managing challenging behaviour in a care setting.
• Excellent communication, organisational, and interpersonal skills.
• Ability to manage budgets and resources efficiently.
• A compassionate, empathetic, and patient approach to working with vulnerable adults.
Desirable Criteria:
• Experience in managing care for individuals with both learning and physical disabilities.
• Knowledge of autism spectrum disorder and associated care strategies.
• Full driving license (desirable but not essential).
Benefits:
• Competitive salary of £32,000 per annum.
• 28 days annual leave (including bank holidays).
• Comprehensive training and development opportunities.
• Pension scheme.
• Employee assistance programme for support and well-being.
This is a rewarding opportunity for a motivated and skilled Registered Manager to make a real difference in the lives of individuals with complex care needs. If you are passionate about leading a team to deliver exceptional care and support to people with learning disabilities, physical disabilities, and challenging behaviour, we would love to hear from you.
To apply, please submit your CV and a cover letter outlining your experience and suitability for the role.

To discuss the role in more detail please call Claire at Amber Mace on (phone number removed) or email your CV to (url removed).