At a Glance
- Tasks: Support Home Managers in delivering high-quality care and ensuring compliance.
- Company: Family-run care provider with a strong reputation for person-centred care.
- Benefits: Salary up to £45,000, Monday to Friday hours, and long-term career development.
- Why this job: Make a real difference in the lives of others while growing your career.
- Qualifications: Management experience in the care sector and understanding of CQC standards.
- Other info: Join a supportive, values-driven team where your contributions are truly valued.
The predicted salary is between 36000 - 54000 £ per year.
Location: Gloucester
Hours: Monday to Friday, 9:00am - 5:00pm
Salary: Up to £45,000 per annum
Amber Mace are recruiting on behalf of a family-run care provider with a strong reputation for delivering high-quality, person-centred care. Their values are at the heart of everything we do, and we are proud of the supportive, close-knit culture within our homes. We are now seeking a dedicated and passionate Support Manager to work alongside our Home Managers and leadership team to support quality, compliance, and the smooth running of our services.
Responsibilities
- Support Home Managers with the day-to-day running of both services, offering guidance, problem-solving, and operational oversight
- Lead on quality assurance and compliance, supporting homes to meet and exceed CQC standards and regulatory requirements
- Carry out regular audits, action plans, and service reviews, ensuring continuous improvement
- Support with policies, procedures, and governance, ensuring they are embedded into practice
- Assist with business and operational performance, including occupancy, staffing, budgets, and efficiency where appropriate
- Support managers with investigations, incidents, complaints, and safeguarding matters
- Provide leadership support, coaching, and development to managers and senior staff
About You
- Passionate about delivering high-quality, person-centred care
- Proven experience in a management role within the care sector
- Strong understanding of CQC standards, compliance, and quality improvement
- Confident supporting and mentoring managers and leadership teams
- Organised, proactive, and able to balance quality and commercial priorities
- Excellent communication and relationship-building skills
- Values-driven and aligned with a family-run, people-focused culture
What We Offer
- Salary up to £45,000 per annum
- Monday to Friday working hours (9am-5pm)
- Opportunity to play a key role in shaping and supporting high-quality care services
- Supportive, family-run environment where your contribution is valued
- Long-term career development opportunities
Please contact Holly at Amber Mace for more details.
Support Manager - £45k - Gloucester employer: Amber Mace
Contact Detail:
Amber Mace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Manager - £45k - Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about person-centred care, think of examples from your experience that showcase your passion and alignment with their family-run ethos.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and quality assurance. We want you to feel confident discussing how you've led teams to meet CQC standards in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Support Manager - £45k - Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Support Manager role. Highlight your management experience in the care sector and any specific achievements related to quality assurance and compliance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about delivering high-quality, person-centred care. Share specific examples of how you've supported teams in the past and how you align with our family-run values.
Showcase Your Understanding of CQC Standards: Demonstrate your knowledge of CQC standards in your application. We want to see how you've implemented these in previous roles and how you plan to ensure compliance and quality improvement in our services.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Amber Mace
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance regulations. Being able to discuss these confidently will show that you’re serious about quality care and understand the responsibilities of a Support Manager.
✨Show Your Passion
During the interview, let your passion for person-centred care shine through. Share specific examples from your past experiences where you’ve made a positive impact in a care setting. This will resonate with the family-run ethos of the company.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, like managing complaints or supporting Home Managers. Think of real-life scenarios you’ve faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about their approach to continuous improvement or how they support their managers. This shows you’re genuinely interested in the role and the company culture.