Amber Labs is seeking an experienced Service Designer to support central government engagements. You will map end-to-end services, identify pain points, and redesign journeys to be inclusive and accessible, aligning with user needs and policy goals.
Collaboration with researchers, policy experts, designers and developers is essential. You’ll lead workshops, design viable operating models, and ensure services meet GDS standards and accessibility best practices across digital, offline and
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Senior Government Service Designer (Hybrid, SC) employer: Amber Labs
Amber Labs is an exceptional employer that prioritises a people-first culture, fostering collaboration and support among its technical community. With opportunities to work on complex security and technology transformation programmes, employees can influence strategic decisions while developing their careers in a dynamic environment. The hybrid working model allows for flexibility, making it an attractive choice for those seeking meaningful and rewarding employment in the Midlands and North England.