Remote User Researcher for Public Sector Transformation

Remote User Researcher for Public Sector Transformation

Full-Time 55000 - 65000 £ / year (est.) Working from home possible
Amber Labs

At a Glance

  • Tasks: Conduct user research to enhance digital services in the UK public sector.
  • Company: Amber Labs, a forward-thinking company focused on public sector transformation.
  • Benefits: Remote-first model, private medical insurance, and 25 days annual leave.
  • Other info: Join agile teams and influence project decisions with your insights.
  • Why this job: Make a real difference in public services while working flexibly from anywhere.
  • Qualifications: Active SC Clearance and experience in user-centred design required.

The predicted salary is between 55000 - 65000 £ per year.

Amber Labs is seeking a User Researcher to support critical digital services in the UK public sector. This role involves understanding user needs and improving service delivery through evidence-based insights.

The ideal candidate will have an active SC Clearance and experience in user-centred design. You will work within agile teams, conduct user research, and ensure research findings influence project decisions.

Amber Labs offers a remote-first working model, private medical insurance, and 25 days of annual leave plus public holidays.

Remote User Researcher for Public Sector Transformation employer: Amber Labs

Amber Labs is an exceptional employer, offering a remote-first working model that promotes flexibility and work-life balance. With a strong focus on employee well-being, including private medical insurance and generous annual leave, the company fosters a collaborative and innovative work culture where user researchers can thrive and contribute to meaningful public sector transformation. Employees are encouraged to grow their skills within agile teams, ensuring that their insights directly impact service delivery improvements.

Amber Labs

Contact Details:

Amber Labs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Remote User Researcher for Public Sector Transformation

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Amber Labs, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Amber Labs and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Remote User Researcher for Public Sector Transformation

User-Centred Design
User Research
Agile Methodologies
Evidence-Based Insights
SC Clearance
Service Delivery Improvement
Project Decision Influence

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Amber Labs and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Amber Labs

Get to Know Public Sector Values

Before your interview with Amber Labs, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Amber Labs.