Service Interaction Designer in Manchester
Service Interaction Designer

Service Interaction Designer in Manchester

Manchester Full-Time 40000 - 50000 £ / year (est.) No home office possible
Amber Labs

At a Glance

  • Tasks: Design user-centred digital services for the UK government, focusing on interaction and accessibility.
  • Company: Join Amber Labs, a cutting-edge tech consultancy transforming public services.
  • Benefits: Enjoy competitive salary, private medical insurance, and 25 days annual leave.
  • Other info: Flexible work environment with opportunities for professional growth and development.
  • Why this job: Make a real impact on UK digital services while growing your skills in a dynamic team.
  • Qualifications: Experience in interaction design and UK government digital delivery is essential.

The predicted salary is between 40000 - 50000 £ per year.

Interaction Designer: GDS – Government Digital Services. 12-month Fixed Term Contract (with a view to go permanent). Hybrid: one visit per week onsite in Manchester.

Experience within UK public sector and or central government department(s).

At Amber Labs, we are a cutting‑edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our teams consist of highly skilled engineers, designers, analysts, and consultants dedicated to building world‑class digital services for government and enterprise clients.

We are seeking an experienced Interaction Designer to support a major digital delivery programme for the Department for Work and Pensions (DWP). The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase.

  • Design and iterate accessible, user-centered service interactions
  • Collaborate with User Researchers, Content Designers, Business Analysts and Developers
  • Conduct Discovery activities, Design workshops, as well as Service mapping and ideation sessions
  • Translate user needs and research insights into GDS standards, Accessibility requirements and best practice interaction design principles
  • Strong experience designing user-centred digital services
  • Strong understanding of Interaction patterns, Information architecture and Form and transactional service design
  • Translate research findings into design solutions and iterate designs rapidly based on feedback and testing
  • Build and iterate front-end prototypes efficiently
  • Experience must be demonstrated through previous government project delivery
  • Strong experience working within UK Government digital delivery environments
  • Familiarity with Government Digital Service (GDS) standards and service patterns
  • Experience working in cross-functional Agile teams

Be part of a dynamic and innovative team, with opportunities for professional growth and development. Competitive salary and benefits package. Opportunity to shape and influence asset management strategy in a fast‑paced environment. Benefit from a flexible work environment focused on deliverable outcomes.

Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. We celebrate individuality and believe that different perspectives drive innovation. Our Talent Acquisition Team will be in touch to advise you on the next steps. Apply Now and help shape the future of UK digital services with Amber Labs.

Service Interaction Designer in Manchester employer: Amber Labs

Amber Labs is an exceptional employer that champions innovation and inclusivity, offering a dynamic work culture where autonomy and experimentation are encouraged. With a focus on professional growth, employees benefit from a competitive salary, flexible working arrangements, and comprehensive health coverage, all while contributing to meaningful projects within the UK public sector. Join us in Manchester to shape the future of digital services and enjoy a supportive environment that values diverse perspectives.
Amber Labs

Contact Detail:

Amber Labs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Interaction Designer in Manchester

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those who work at Amber Labs or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best work in interaction design. Make sure it’s user-friendly and showcases your ability to design accessible services – this is key for roles in the public sector.

✨Tip Number 3

Prepare for interviews by brushing up on GDS standards and accessibility requirements. Be ready to discuss how you've applied these in past projects, as this will demonstrate your fit for the role and your understanding of the UK government environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Amber Labs.

We think you need these skills to ace Service Interaction Designer in Manchester

Interaction Design
User-Centered Design
Prototyping
Accessibility Requirements
GDS Standards
Information Architecture
Service Mapping
Agile Methodologies
Cross-Functional Team Collaboration
Design Workshops
User Research
Feedback Iteration
Digital Service Delivery
Government Project Experience

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in designing user-centred digital services, especially within government environments. We want to see how your skills align with the role of Interaction Designer at Amber Labs!

Showcase Your Prototyping Skills: Since the role emphasises building and iterating front-end prototypes, include examples of your previous work that demonstrate your ability to create accessible and effective designs. We love seeing your creative process in action!

Highlight Collaboration Experience: Mention any experience working in cross-functional Agile teams, as collaboration is key in our dynamic environment. Share how you've worked with User Researchers, Content Designers, and Developers to deliver successful projects.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Amber Labs

✨Know Your GDS Standards

Make sure you’re well-versed in the Government Digital Service (GDS) standards. Familiarise yourself with their principles and how they apply to user-centred design. This will show that you understand the framework within which you'll be working.

✨Showcase Your Prototyping Skills

Be prepared to discuss your experience with prototyping and how you've iterated designs based on user feedback. Bring examples of your work, especially those that highlight your ability to create accessible and user-friendly interactions.

✨Understand the Public Sector Landscape

Brush up on your knowledge of the UK public sector and the specific challenges it faces. Being able to speak intelligently about these issues will demonstrate your commitment and understanding of the environment you’ll be designing for.

✨Engage in Collaborative Thinking

Since the role involves working with cross-functional teams, be ready to discuss how you’ve collaborated with user researchers, content designers, and developers in the past. Highlight your teamwork skills and how you contribute to a dynamic, innovative environment.

Service Interaction Designer in Manchester
Amber Labs
Location: Manchester

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