At a Glance
- Tasks: Map and redesign public services to enhance citizen experiences.
- Company: Leading tech consultancy with a focus on innovation and collaboration.
- Benefits: Flexible hybrid working, competitive benefits, and personal growth opportunities.
- Why this job: Make a real difference in public services while working in a dynamic team.
- Qualifications: Experience in service design, agile environments, and strong facilitation skills.
- Other info: Showcase your skills through an evidence-based portfolio.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology consultancy is seeking a Service Designer to join their multidisciplinary team. This role involves mapping end-to-end services, redesigning public journeys, and collaborating with various stakeholders to improve citizen interactions with government services.
Applicants should have experience in service design, agile environments, and possess strong facilitation skills. A portfolio showcasing evidence-based work is required.
The company offers flexible hybrid working, competitive benefits, and a focus on personal growth.
Public Sector Service Designer — End-to-End & User-Centred in Manchester employer: Amber Labs
Contact Detail:
Amber Labs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Sector Service Designer — End-to-End & User-Centred in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or service design field on LinkedIn. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your portfolio! Make sure it’s easy to access and highlights your best work in service design. Tailor it to showcase projects that align with the role, especially those involving end-to-end services and user-centred design.
✨Tip Number 3
Prepare for interviews by practising common questions related to service design and agile methodologies. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Public Sector Service Designer — End-to-End & User-Centred in Manchester
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your experience in service design and agile environments. We want to see how you've tackled similar challenges in the past, so don’t hold back on those examples!
Craft a Compelling Portfolio: Your portfolio is your chance to shine! Include evidence-based work that demonstrates your skills in mapping end-to-end services and redesigning public journeys. We love seeing creativity and impact!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the job description. We appreciate when applicants show they understand our needs and values.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Amber Labs
✨Know Your Service Design Inside Out
Make sure you’re well-versed in service design principles, especially in the context of public services. Brush up on your experience with end-to-end mapping and user-centred design. Be ready to discuss specific projects from your portfolio that highlight your skills.
✨Showcase Your Collaboration Skills
Since this role involves working with various stakeholders, prepare examples that demonstrate your ability to collaborate effectively. Think about times when you facilitated discussions or workshops that led to improved outcomes in service design.
✨Familiarise Yourself with Agile Methodologies
As the company operates in agile environments, it’s crucial to understand agile principles. Be prepared to talk about how you’ve applied agile methods in your previous roles and how they’ve helped you deliver better service designs.
✨Prepare Thoughtful Questions
Interviews are a two-way street, so come armed with insightful questions about the company’s approach to service design and their vision for improving citizen interactions. This shows your genuine interest and helps you assess if the company is the right fit for you.