Interactions / Service Designer in Manchester
Interactions / Service Designer

Interactions / Service Designer in Manchester

Manchester Full-Time 40000 - 50000 £ / year (est.) No home office possible
Amber Labs

At a Glance

  • Tasks: Design user-centred digital services and create accessible interactions for government projects.
  • Company: Join Amber Labs, a cutting-edge tech consultancy focused on innovation and empowerment.
  • Benefits: Enjoy competitive salary, private medical insurance, and 25 days annual leave plus bank holidays.
  • Other info: Flexible work environment with opportunities for professional growth and development.
  • Why this job: Make a real impact on UK digital services while growing your skills in a dynamic environment.
  • Qualifications: Experience in interaction design and understanding of GDS standards required.

The predicted salary is between 40000 - 50000 £ per year.

GDS – Government Digital Services. 12-month Fixed Term Contract (with a view to go permanent). Hybrid: one visit per week onsite in Manchester.

Experience within UK public sector and or central government department(s).

At Amber Labs, we are a cutting‑edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our teams consist of highly skilled engineers, designers, analysts, and consultants dedicated to building world‑class digital services for government and enterprise clients.

We are seeking an experienced Interaction Designer to support a major digital delivery programme for the Department for Work and Pensions (DWP). The role requires strong experience designing accessible, user-centered public services within government environments, with a particular emphasis on interaction design, prototyping, and delivery in the discovery phase.

  • Design and iterate accessible, user-centered service interactions.
  • Collaborate with User Researchers, Content Designers, Business Analysts and Developers.
  • Conduct discovery activities, design workshops, as well as service mapping and ideation sessions.
  • Translate user needs and research insights into GDS standards, accessibility requirements and best practice interaction design principles.
  • Strong experience designing user-centred digital services.
  • Strong understanding of interaction patterns, information architecture and form and transactional service design.
  • Translate research findings into design solutions and iterate designs rapidly based on feedback and testing.
  • Build and iterate front-end prototypes efficiently.

Experience must be demonstrated through previous government project delivery. Strong experience working within UK Government digital delivery environments, including Government Digital Service (GDS) standards and service patterns, and cross-functional Agile teams.

Be part of a dynamic and innovative team, with opportunities for professional growth and development. Competitive salary and benefits package. Opportunity to shape and influence asset management strategy in a fast‑paced environment. Benefit from a flexible work environment focused on deliverable outcomes.

Receive private medical insurance, 25 days of annual leave plus UK bank holidays.

Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. We celebrate individuality and believe that different perspectives drive innovation. Our Talent Acquisition Team will be in touch to advise you on the next steps. Apply now and help shape the future of UK digital services with Amber Labs.

Interactions / Service Designer in Manchester employer: Amber Labs

Amber Labs is an exceptional employer that champions innovation and inclusivity, offering a dynamic work culture where autonomy and experimentation are encouraged. With a focus on professional growth, employees benefit from a competitive salary, flexible working arrangements, and comprehensive health coverage, all while contributing to meaningful projects within the UK public sector. Join us in Manchester to shape the future of digital services and be part of a collaborative team dedicated to delivering outstanding value to government clients.
Amber Labs

Contact Detail:

Amber Labs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Interactions / Service Designer in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the public sector or tech industry. Attend meetups, webinars, or even local events in Manchester. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best work in interaction design. Make sure it’s user-friendly and showcases your ability to design accessible services. This will give you an edge when chatting with potential employers.

✨Tip Number 3

Prepare for interviews by brushing up on GDS standards and accessibility requirements. Be ready to discuss how you've applied these in past projects. Practising common interview questions can also help you feel more confident when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and let’s shape the future of UK digital services together!

We think you need these skills to ace Interactions / Service Designer in Manchester

Interaction Design
User-Centered Design
Prototyping
Accessibility Requirements
GDS Standards
Information Architecture
Service Mapping
Agile Methodologies
Cross-Functional Team Collaboration
Design Workshops
User Research
Feedback Iteration
Digital Service Delivery
Government Project Experience

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in designing user-centred digital services, especially within government environments. We want to see how your skills align with the role of Interaction Designer at Amber Labs!

Showcase Your Prototyping Skills: Don’t forget to include examples of your front-end prototypes and any relevant projects you've worked on. We love seeing how you translate user needs into design solutions, so share your best work with us!

Highlight Your Collaboration Experience: Since you'll be working with cross-functional Agile teams, it’s important to mention your experience collaborating with User Researchers, Content Designers, and Developers. We value teamwork, so let us know how you’ve contributed to successful projects!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team at Amber Labs!

How to prepare for a job interview at Amber Labs

✨Know Your GDS Standards

Familiarise yourself with the Government Digital Service (GDS) standards and service patterns. Be ready to discuss how your previous work aligns with these standards, as this will show your understanding of the public sector's unique requirements.

✨Showcase Your Prototyping Skills

Prepare to demonstrate your ability to build and iterate front-end prototypes efficiently. Bring examples of your past projects where you translated user needs into design solutions, and be ready to discuss the feedback and testing processes you used.

✨Emphasise User-Centred Design

Highlight your experience in designing accessible, user-centred services. Be prepared to talk about specific instances where you translated research findings into effective design solutions, especially in government environments.

✨Engage in Discovery Activities

Discuss your experience with discovery activities and design workshops. Share how you've collaborated with cross-functional teams, including User Researchers and Content Designers, to create impactful service interactions that meet user needs.

Interactions / Service Designer in Manchester
Amber Labs
Location: Manchester

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