At a Glance
- Tasks: Build relationships and identify growth opportunities within key government accounts.
- Company: Fast-growing UK tech consultancy specialising in cloud, data, AI, and digital transformation.
- Benefits: Generous leave, private medical insurance, remote work, and personal training budget.
- Other info: Join a dynamic team with serious growth ambitions and a focus on quality delivery.
- Why this job: Make a visible impact in a growing consultancy at an exciting stage of its journey.
- Qualifications: Experience in sales or account management, strong relationship-building skills.
The predicted salary is between 50000 - 65000 € per year.
About Amber Labs
Amber Labs is a fast-growing UK technology consultancy specialising in cloud, data, AI and digital transformation. We work with clients across central government and the public sector, both directly and in partnership with Tier 1 consultancies. We have grown rapidly since 2020 and are now focused on building the commercial infrastructure to match our delivery capability.
The Role
We have a significant and growing footprint within major public sector accounts, with over 35 consultants deployed within a single government department alone. However, our visibility of what is happening on the ground once our people are placed has been limited. That creates risk, both to the quality of our delivery and to our ability to retain and grow the relationships that matter. This is a new role created to solve that problem. We are looking for an Account Growth Manager to own the ground-level relationships within our key partnership accounts across central government. You will be the person who knows what is happening on the ground, who builds trust with delivery managers and programme leads below director level, and who spots the opportunities that exist within accounts we are already in. This is fundamentally a sales role. You will be incentivised on retention, quality of delivery and the new opportunities you surface, not just headcount placed. Think of it as enterprise sales meets customer success, with a focus on growing what we already have rather than purely hunting new logos.
What You Will Own
- Relationship Management
- Build and maintain day-to-day relationships with delivery managers and mid-level stakeholders within key partnership accounts.
- Ensure that Amber Labs consultants on the ground are visible, valued and performing well in the eyes of the client.
- Act as the primary point of contact for on-the-ground delivery concerns before they escalate.
- Reduce consultant attrition by understanding and proactively managing the experience of our people once deployed.
- Develop a genuine understanding of client priorities, team structures and account strategies at a working level.
- Delivery Oversight
- Coordinate with internal delivery leads to maintain a clear picture of how Amber Labs consultants are performing across accounts.
- Receive and act on delivery reports, flagging risks or quality concerns before they become problems.
- Work alongside delivery management to ensure that issues are resolved quickly and that our reputation on the ground is protected.
- Help build a culture of accountability and quality among deployed consultants.
- Account Growth and New Business
- Identify and surface new opportunities within accounts we are already operating in.
- Build relationships that give us early sight of upcoming requirements, extensions and new workstreams.
- Feed intelligence back into the commercial and bid teams so that Amber Labs can compete for direct awards within accounts where we already have a presence.
- Support the case for Amber Labs moving from a partnership model to direct delivery within key government departments.
What We Are Looking For
- Essential
- Experience in an enterprise sales, account management or business development role, ideally within technology or professional services.
- Comfortable working in a relationship-led, consultative sales environment.
- A natural networker who can build trust quickly with people at all levels of an organisation.
- Commercially aware with an understanding of how to spot and develop opportunities within existing accounts.
- Organised and proactive, able to manage multiple relationships and priorities simultaneously.
- Confident communicator, both written and verbal.
- Desirable
- Experience working within or alongside the UK public sector.
- Familiarity with large consultancy or system integrator environments such as Capgemini, Accenture or similar.
- Understanding of government procurement and how technology consultancies operate within that landscape.
- Previous experience in a customer success or embedded account management role.
Who You Are
- Someone who is energised by building relationships and finding opportunities, not just managing existing ones.
- Comfortable being on the ground and close to the work rather than operating purely at a strategic level.
- A self-starter who can operate with autonomy in a scaling business where not everything is defined yet.
- Motivated by the chance to make a visible impact on a growing consultancy at an exciting stage of its journey.
- Someone who understands that retention and quality are as important as new business in a partnership-led model.
Compensation and Benefits
- Incentive structure focused on retention, delivery quality and new opportunities surfaced within accounts.
- 25 days annual leave plus public holidays.
- Private medical insurance with Bupa.
- Remote-first working with office space at Liverpool Street when you need it.
- Personal training budget to support your development.
- Perkbox, giving you access to hundreds of perks and discounts across eating out, shopping, wellness and entertainment.
- A very generous referral scheme.
- EV scheme after one year of service.
- Employer pension contributions.
- The chance to be part of something from the ground up at a consultancy with serious growth ambitions.
Account Growth Manager in London employer: Amber Labs
Amber Labs is an exceptional employer, offering a dynamic work culture that prioritises relationship-building and personal growth. With a focus on employee well-being, we provide generous benefits such as private medical insurance, a personal training budget, and a remote-first working environment, all while empowering our team to make a tangible impact in the fast-paced technology consultancy sector. Join us at our Liverpool Street office and be part of a rapidly growing consultancy where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Account Growth Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships is key, especially for a role like Account Growth Manager.
✨Tip Number 2
Do your homework on Amber Labs! Understand our values, projects, and the public sector landscape. This knowledge will help you engage in meaningful conversations during interviews and show that you're genuinely interested in what we do.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle real-life scenarios related to relationship management and account growth. We want to see your problem-solving skills and how you can add value to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining Amber Labs. Don’t miss out on this opportunity!
We think you need these skills to ace Account Growth Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Growth Manager role. Highlight your experience in enterprise sales and account management, especially within technology or professional services. We want to see how your skills align with our needs!
Showcase Relationship Building Skills:Since this role is all about building trust and relationships, share specific examples of how you've successfully managed client relationships in the past. We love hearing about your networking prowess and how you’ve turned connections into opportunities!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Amber Labs!
How to prepare for a job interview at Amber Labs
✨Know Your Audience
Before the interview, research Amber Labs and their work within the public sector. Understand their key clients and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Showcase Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships. Highlight how you’ve navigated challenges and turned them into opportunities, as this role heavily relies on relationship management.
✨Demonstrate Commercial Awareness
Be ready to discuss how you identify and develop opportunities within existing accounts. Think of specific instances where you’ve contributed to account growth or improved client satisfaction, as this aligns with the core responsibilities of the Account Growth Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current challenges and future goals. This not only shows your interest but also gives you a chance to demonstrate your understanding of the industry and how you can contribute to their success.
