Generative AI Engineer

Amber Labs is a fast-growing UK technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design and AI, helping organisations deliver better services through modern technology and agile ways of working.

We're currently supporting the delivery of a major UK Government transformation programme and are looking for an experienced AI Engineer to join our growing engineering team.

This role will support the design and delivery of AI-powered capabilities within a secure government environment, helping build intelligent, scalable solutions that enhance service management and operational efficiency.

The Role

As an AI Engineer, you will design, build and optimise AI-driven solutions using large language models (LLMs) and AWS cloud services to support the delivery of critical public sector services.

Working within multidisciplinary agile teams, you'll collaborate closely with software engineers, cloud engineers, architects and product teams to develop production-ready AI capabilities using AWS Bedrock and modern engineering practices. You'll play a key role in building intelligent automation, improving service management workflows and helping organisations realise the value of generative AI in secure environments.

The role will support a range of AI initiatives, including service desk automation, migration discovery, knowledge management and document processing.

Key Responsibilities

AI Solution Development

• Design and build AI-powered workflows using large language models through AWS Bedrock
• Develop prompt engineering approaches to support production AI use cases
• Implement Retrieval-Augmented Generation (RAG) patterns to improve response quality and knowledge retrieval
• Build structured output generation and intelligent automation capabilities

AI Integration & Automation

• Integrate AI capabilities with enterprise service management platforms such as Jira and Confluence
• Develop document ingestion, classification and knowledge extraction pipelines
• Support AI-assisted migration discovery and application analysis
• Contribute to proof of concepts and evolve successful solutions into production-ready services

Software Engineering & Cloud Delivery

• Develop Python-based APIs, automation and data processing pipelines
• Build secure, scalable AI solutions using AWS cloud services
• Collaborate with engineering teams to ensure solutions are resilient, maintainable and aligned with best practice
• Support continuous integration and continuous delivery within modern cloud environments
• Work within agile multidisciplinary teams, contributing to sprint planning, technical reviews and demonstrations
• Collaborate with architects, engineers and product teams to shape AI solutions that meet business needs
• Promote engineering best practice across AI development and cloud delivery
• Contribute to the continuous improvement of AI capabilities, tooling and delivery approaches
• Active SC Clearance
• Hands‑on experience with prompt engineering and Retrieval-Augmented Generation (RAG)
• Experience generating structured outputs from AI models
• Strong AWS experience, ideally including AWS Bedrock or similar AI services
• Strong Python development skills, including APIs, automation and data pipelines
• Experience integrating with platforms such as Jira and Confluence
• Good understanding of IT Service Management concepts, including incident, change and knowledge management
• Experience working within agile multidisciplinary teams
• Excellent problem‑solving, communication and stakeholder management skills
• Experience working with Anthropic Claude
• Experience delivering solutions within UK Government or other highly regulated environments
• Experience supporting cloud migration or application discovery programmes
• Experience building AI-powered document processing and classification solutions

What We Offer

• 25 days annual leave plus public holidays, giving you time to properly switch off and recharge
• Private medical insurance with Bupa
• Remote-first working, with access to our Liverpool Street office when you want to collaborate in person
• Personal training budget to support your professional development
• Perkbox membership, with access to discounts across retail, travel, dining, wellness and entertainment
• Electric Vehicle Scheme after one year of service
• Regular team socials and opportunities to connect across the business
• Employer pension contributions
• Referral scheme, offering up to £3,000 for successful hires
• The opportunity to join a growing consultancy early and genuinely influence its direction and success

Amber Labs is an equal opportunities employer. We are committed to creating an inclusive environment where everyone can thrive, regardless of background, identity or experience.