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For Companies At a Glance
- Tasks: Lead and develop a dynamic retail team while ensuring excellent customer experiences.
- Company: Join a vibrant retail company focused on teamwork and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by coaching and inspiring your team in a welcoming store.
- Qualifications: Experience in retail management and a passion for leading teams.
- Other info: Enjoy a hands-on role with opportunities for growth and development.
The predicted salary is between 28800 - 42000 £ per year.
Location: Store-based (with occasional cover at other local stores)
Hours: 40.5 hours per week, Monday to Sunday (including weekends)
We are looking for a people-focused Store Manager to lead, support, and develop a retail team in a positive and welcoming environment. This is a hands-on role for someone who enjoys coaching others, leading by example, and creating a strong team culture while delivering great customer experiences.
The Role
You will be responsible for the day-to-day running of the store and the leadership of Retail Assistants. Working closely with the Cluster Manager, you will focus on building a motivated team through clear communication, regular feedback, and ongoing development. Occasional cover at other stores may be required.
Key Responsibilities
- Lead, motivate, and develop a customer-focused retail team
- Support recruitment, including interviewing new team members
- Communicate targets and expectations clearly and positively
- Provide coaching, feedback, and performance reviews
- Lead by example in delivering excellent customer service
- Ensure the store is clean, safe, and welcoming
- Promote a respectful, supportive, and professional team culture
- Ensure policies relating to Health
Retail Store Manager employer: Amber Employment Services
Contact Detail:
Amber Employment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your hands-on experience, so be ready to share those moments that showcase your coaching skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're genuinely interested in the role and the team. Ask about their approach to team development or how they celebrate successes – it’ll give you insight into their culture!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your People Skills: As a Store Manager, you'll be leading a team, so make sure to highlight your people-focused approach in your application. Share examples of how you've motivated and developed teams in the past – we want to see your coaching skills shine!
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to the role. Mention specific experiences that relate to the responsibilities listed in the job description, like delivering excellent customer service or supporting recruitment.
Be Clear and Positive: When writing your application, keep your language clear and positive. We love candidates who communicate effectively, so make sure your enthusiasm for the role comes through. Use upbeat language to reflect the welcoming environment we aim to create.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Amber Employment Services
✨Know Your Store Inside Out
Before the interview, make sure you research the store's values, products, and customer service approach. This will help you demonstrate your understanding of what makes the store unique and how you can contribute to its success.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how you've successfully motivated teams in the past. Use specific examples that highlight your ability to coach others and create a positive team culture, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult customers or resolve team conflicts, and explain how you managed them effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the store. This not only shows your enthusiasm but also helps you gauge if the store is the right fit for you.
