At a Glance
- Tasks: Lead and develop a dynamic retail team while ensuring excellent customer experiences.
- Company: Join a vibrant retail environment focused on teamwork and growth.
- Benefits: Competitive salary, career development, and a positive work culture.
- Why this job: Make a real impact by coaching others and leading a motivated team.
- Qualifications: Experience in managing teams and strong communication skills required.
- Other info: Opportunity to work in the exciting vaping industry with flexible store coverage.
The predicted salary is between 36000 - 60000 £ per year.
Location: Store-based (with occasional cover at other local stores)
Hours: 40.5 hours per week, Monday to Sunday (including weekends)
We are looking for a people-focused Store Manager to lead, support, and develop a retail team in a positive and welcoming environment. This is a hands-on role for someone who enjoys coaching others, leading by example, and creating a strong team culture while delivering great customer experiences.
The Role
You will be responsible for the day-to-day running of the store and the leadership of Retail Assistants. Working closely with the Cluster Manager, you will focus on building a motivated team through clear communication, regular feedback, and ongoing development. Occasional cover at other stores may be required.
Key Responsibilities
- Lead, motivate, and develop a customer-focused retail team
- Support recruitment, including interviewing new team members
- Communicate targets and expectations clearly and positively
- Provide coaching, feedback, and performance reviews
- Lead by example in delivering excellent customer service
- Ensure the store is clean, safe, and welcoming
- Promote a respectful, supportive, and professional team culture
- Ensure policies relating to Health & Safety, Security, and GDPR are followed
About You
- Previous experience managing or supervising a team in a customer or sales environment
- Strong people management and communication skills
- An interest in the vaping industry
- Organised, reliable, and positive in approach
- Committed to developing others and open to feedback
This is a great opportunity for a supportive leader who enjoys helping people grow while running a successful retail store.
Retail Store Manager in Reading employer: Amber Employment Services
Contact Detail:
Amber Employment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Reading
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your coaching style and how you create a positive environment, so be ready to share those experiences.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, training opportunities, and how they measure success. It’s a two-way street, and we want to see that you’re genuinely interested in growing with us.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It shows you’re serious about joining our team and makes it easier for us to track your application. Plus, you’ll get all the latest updates on the hiring process directly from us.
We think you need these skills to ace Retail Store Manager in Reading
Some tips for your application 🫡
Show Your People Skills: Make sure to highlight your experience in managing and developing teams. We want to see how you've motivated others and created a positive environment, so share specific examples that showcase your leadership style.
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application for this role. Mention your interest in the vaping industry and how your previous experiences align with our values and the responsibilities of the Store Manager position.
Be Clear and Concise: When writing your cover letter or personal statement, keep it straightforward. We appreciate clarity, so get to the point while still showing off your personality. Let us know why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Amber Employment Services
✨Show Your People Skills
As a Store Manager, your ability to lead and motivate a team is crucial. Be ready to share specific examples of how you've successfully managed a team in the past. Highlight your coaching experiences and how you’ve fostered a positive team culture.
✨Know the Vaping Industry
Since an interest in the vaping industry is mentioned, do your homework! Familiarise yourself with current trends, products, and customer preferences. This will not only show your enthusiasm but also your commitment to understanding the business.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and positively. During the interview, make sure to express how you would communicate targets and expectations to your team, as well as how you provide feedback.
✨Demonstrate Your Organisational Skills
Being organised is essential for managing a retail store. Prepare to discuss how you prioritise tasks and manage time effectively. You might even want to share a scenario where your organisational skills led to a successful outcome in a previous role.