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For Companies At a Glance
- Tasks: Lead and develop a dynamic retail team while ensuring excellent customer experiences.
- Company: Join a vibrant company in the vaping industry with a focus on teamwork.
- Benefits: Competitive salary, career development, and a positive work environment.
- Why this job: Make a real impact by coaching others and fostering a supportive team culture.
- Qualifications: Experience in managing teams and strong communication skills required.
- Other info: Opportunity for growth in a fast-paced retail setting.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a people-focused Store Manager to lead, support, and develop a retail team in a positive and welcoming environment. This is a hands-on role for someone who enjoys coaching others, leading by example, and creating a strong team culture while delivering great customer experiences.
The Role
You will be responsible for the day-to-day running of the store and the leadership of Retail Assistants. Working closely with the Cluster Manager, you will focus on building a motivated team through clear communication, regular feedback, and ongoing development. Occasional cover at other stores may be required.
Key Responsibilities
- Lead, motivate, and develop a customer-focused retail team
- Support recruitment, including interviewing new team members
- Communicate targets and expectations clearly and positively
- Provide coaching, feedback, and performance reviews
- Lead by example in delivering excellent customer service
- Ensure the store is clean, safe, and welcoming
- Promote a respectful, supportive, and professional team culture
- Ensure policies relating to Health & Safety, Security, and GDPR are followed
About You
- Previous experience managing or supervising a team in a customer or sales environment
- Strong people management and communication skills
- An interest in the vaping industry
- Organised, reliable, and positive in approach
- Committed to developing others and open to feedback
Location: Store-based (with occasional cover at other local stores)
Hours: 40.5 hours per week, Monday to Sunday (including weekends)
This is a great opportunity for a supportive leader who enjoys helping people grow while running a successful retail store.
Retail Store Manager in Reading employer: Amber Employment Services Ltd
Contact Detail:
Amber Employment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Reading
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your people management skills and show that you can lead by example.
✨Tip Number 3
Prepare questions to ask during the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about their approach to team development or how they handle customer feedback.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Retail Store Manager in Reading
Some tips for your application 🫡
Show Your People Skills: Make sure to highlight your experience in managing and developing teams. We want to see how you’ve motivated others and created a positive environment, so share specific examples that showcase your people management skills.
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! Take the time to tailor your application to us at StudySmarter. Mention your interest in the vaping industry and how your values align with our focus on customer service and team culture.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Amber Employment Services Ltd
✨Know Your Team Dynamics
Before the interview, think about how you would lead and motivate a retail team. Be ready to share specific examples of how you've successfully developed team culture in previous roles. This shows that you understand the importance of a positive environment.
✨Showcase Your Coaching Skills
Prepare to discuss your approach to coaching and providing feedback. Think of a time when you helped someone improve their performance. This will demonstrate your commitment to developing others, which is key for this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and positively. Since the role involves setting targets and expectations, being able to communicate effectively during the interview will reflect your ability to do the same with your future team.
✨Demonstrate Customer Focus
Be ready to talk about your experience in delivering excellent customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with the job's focus on creating great customer experiences.