At a Glance
- Tasks: Lead growth across Amazon and online customers, managing trading plans and customer relationships.
- Company: Join Amber Beverage UK, a dynamic player in the premium drinks market.
- Benefits: Enjoy a competitive salary, performance bonuses, private healthcare, and 25 days holiday.
- Other info: Great career development opportunities in a growing international business.
- Why this job: Shape the eCommerce channel and work with exciting brands in a fast-paced environment.
- Qualifications: Experience with Amazon Vendor Central and strong commercial understanding required.
The predicted salary is between 50000 - 65000 £ per year.
Amber Beverage UK is looking for a National Account Manager eCommerce to lead growth across Amazon and our wider online customer base. Amazon will be a major customer in this role, managed through Amazon Vendor Central / 1P. Amber sells directly to Amazon through purchase orders, with Amazon owning the stock and selling to the end consumer. This role is broader than Amazon. You will also build growth across pure play eCommerce, online drinks specialists, marketplaces, grocery.com and new digital retail platforms. This is a high-ownership role within our Off-Trade team. You will manage customer relationships, trading plans, promotional activity, digital shelf execution, retail media and full customer P&L performance.
Amber Beverage UK is not a one-brand business. We work with a brilliant portfolio across premium spirits, tequila, rum, gin, vodka, wine, no/low and cocktail ingredients. You will work with brands that give you proper commercial range: Stoli, elit Vodka, Fortaleza, El Tequileño, Flor de Caña, Portobello Road Gin, Lind & Lime Gin, Three Spirit, ODK and Faustino. That means Amazon and eCommerce customers have real stories to get behind. Premium tequila. Big vodka brands. Fast-growing rum. Rioja with scale. Modern gin. No/low brands with momentum. Cocktail ingredients that open up trade and consumer occasions. Amber also has the pace and feel of a challenger business. You will not be stuck maintaining a slow account plan. You will help shape the eCommerce channel, build new online customers, improve Amazon performance and bring great brands to life online. We are home-based with UK travel, but our London office in Covent Garden gives the team a strong central base for customer meetings, brand sessions, team days and time with our marketing, finance, operations and leadership teams. For the right person, this is a role with ownership, variety and proper visibility across the business.
What you’ll do
- Manage Amazon Vendor Central / 1P trading, including purchase orders, forecasting, availability, pricing, shortages, chargebacks and profitability.
- Build and grow relationships across Amazon, pure play eCommerce, online drinks specialists, marketplaces and grocery.com.
- Own customer plans across volume, NSV, profit, margin, promotional activity and retail media.
- Improve digital shelf execution across product content, imagery, A+ content, Brand Stores, search terms, pricing and online merchandising.
- Track sales, availability, traffic, conversion, content quality, promotional ROI and customer profitability.
- Lead trading reviews, promotional planning, customer negotiations and joint growth plans.
- Work with marketing and brand teams to build online activation plans for NPD, gifting, seasonal events and key trading periods.
- Manage retail media plans, including sponsored ads, customer media investment and agency performance where relevant.
- Work with finance, operations, logistics and demand planning to improve forecasting, stock availability and service levels.
- Identify new online customers and growth opportunities across premium spirits, wine, non-alcoholic and functional drinks.
What we’re looking for
- Experience managing Amazon Vendor Central / 1P.
- Strong understanding of Amazon purchase orders, forecasting, catalogue management, availability, chargebacks and deductions.
- Experience managing eCommerce, pure play, marketplace or online retail customers.
- Experience in FMCG, drinks, grocery, premium brands or a similar fast-moving category.
- Strong commercial understanding of pricing, promotions, customer investment, P&L and ROI.
- Good knowledge of digital shelf execution, online content and retail media.
- Confident using data to build customer plans, trading reviews and selling stories.
- Strong negotiation and relationship management skills.
- Highly organised, with strong attention to detail.
- Able to manage multiple customers, projects and deadlines.
- Comfortable working in a fast-moving, entrepreneurial business.
What success looks like
- Growth across Amazon and wider eCommerce customers.
- New business gains across pure play and online retail.
- Strong sales, profit, margin and customer service performance.
- Better online visibility, content quality, conversion and availability.
- Strong promotional and retail media ROI.
- Lower avoidable Amazon chargebacks, shortages and deductions.
- Accurate forecasting and stronger cross-functional planning.
- Clear customer plans that support Amber Beverage UK and our brand partners.
Why join Amber Beverage UK?
Amber Beverage UK is a leading UK route-to-market and brand-building partner for premium and super premium drinks brands. We work across grocery, wholesale, convenience, specialist retail, eCommerce and on-trade, helping brands grow through strong customer partnerships, commercial execution and brand activation. This role gives you real ownership of a major growth channel. You will have direct influence across Amazon, pure play, digital retail, brand plans and commercial strategy. For the right person, this is a chance to build the eCommerce channel, work with a strong drinks portfolio and play a meaningful role in Amber Beverage UK’s next stage of growth.
Package and benefits
- Competitive salary
- Performance-related bonus of up to 20%
- Car allowance
- Private healthcare
- 25 days holiday
- Company pension
- Product allowance
- Career development opportunities within a growing international business
National Accounts Manager eCommerce in London employer: Amber Beverage UK
Amber Beverage UK is an exceptional employer that offers a dynamic work environment where you can take ownership of your role and make a significant impact on the growth of our eCommerce channel. With a competitive salary, performance-related bonuses, and opportunities for career development within a vibrant team based in London, you'll be part of a company that values innovation and collaboration while working with a diverse portfolio of premium brands. Join us to shape the future of online retail in the spirits industry and enjoy the benefits of a supportive culture that prioritises employee well-being and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land National Accounts Manager eCommerce in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Amber Beverage UK are looking for when hiring for a National Accounts Manager eCommerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Amber Beverage UK for the National Accounts Manager eCommerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Amber Beverage UK as a National Accounts Manager eCommerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Amber Beverage UK’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a National Accounts Manager eCommerce.
We think you need these skills to ace National Accounts Manager eCommerce in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Amber Beverage UK, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Amber Beverage UK's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Amber Beverage UK. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Amber Beverage UK
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Amber Beverage UK uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Amber Beverage UK. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
