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- Tasks: Support ticketing and sales activities, driving revenue and ensuring excellent customer service.
- Company: Join ATG Entertainment, a leader in live entertainment with a passion for unforgettable performances.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth in a vibrant environment.
- Why this job: Be part of a dynamic team that creates memorable experiences for audiences in a beloved venue.
- Qualifications: Sales-focused mindset and strong communication skills are essential.
- Other info: Enjoy a collaborative atmosphere with opportunities to lead and inspire a motivated team.
The predicted salary is between 30000 - 42000 £ per year.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
The Ambassadors Woking offers a world of entertainment under one roof, right in the heart of Surrey. The New Victoria Theatre opened in 1992 and is firmly established as one of the most beloved theatres in the South East. Boasting state-of-the-art facilities, excellent acoustics and clear sight lines it has hosted first-class performances from the Royal Shakespeare Company, the National Theatre, Matthew Bourne and a number of hit shows direct from the West End. The Rhoda McGaw Theatre caters for Woking's many community groups, societies, semi-professional and professional content. It has a varied programme of entertainment throughout the year including musical theatre, comedy, opera, dance, drama and youth performances. Nova Cinema is Surrey’s go-to destination for the ultimate cinema experience. With hand-picked programming and all the latest releases, it has seven stylish screens (including one luxury screen), an elegant full-service bar and a suite for community and business hire.
The Deputy Ticketing & Sales Manager supports the effective delivery of all ticketing and sales activity across Woking Theatres & Cinema. They help drive ticket, membership, package and ancillary product sales, ensuring strong revenue management and excellent customer service. The role includes deputising for the Manager when required and maintaining high standards of operational efficiency.
The successful candidate will take a proactive, sales-focused approach, supporting the team to maximise occupancy and average ticket yield. They will ensure ticketing processes are followed, sales targets are met, and that the team adopts new systems, technology and ways of working. They will contribute to staff scheduling within budget, lead by example in customer-facing sales activity, and help create an environment where staff are well trained, motivated and supported to deliver outstanding service.
A collaborative, positive approach is essential, along with the ability to communicate effectively with colleagues, partners and customers to support the shared goal of maximising sales and delivering an excellent audience experience.
This role is based on working 40 hours per week, which will include some evening and weekend working, and occasional.
Deputy Ticketing & Sales Manager, New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre employer: Ambassador Theatre Group
Contact Detail:
Ambassador Theatre Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Ticketing & Sales Manager, New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow theatre enthusiasts. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for live entertainment shine through. Share your experiences and what excites you about the role – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the venues and their recent shows. Knowing the ins and outs of the New Victoria Theatre and Rhoda McGaw Theatre will show that you’re genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Ticketing & Sales Manager, New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre
Some tips for your application 🫡
Show Your Passion for Live Entertainment: When writing your application, let your enthusiasm for the live entertainment industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable experiences for audiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the Deputy Ticketing & Sales Manager role. We love seeing how your background aligns with our mission at ATG Entertainment!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at ATG Entertainment.
How to prepare for a job interview at Ambassador Theatre Group
✨Know Your Venues
Familiarise yourself with the New Victoria Theatre, Rhoda McGaw Theatre, and Woking Cinemas. Understand their unique offerings and recent performances. This knowledge will show your genuine interest in the role and help you connect your experience to their specific needs.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Be ready to discuss strategies you've implemented to boost ticket sales or enhance customer service. Highlighting your proactive, sales-focused approach will resonate well with the interviewers.
✨Emphasise Team Collaboration
This role requires a collaborative spirit, so be prepared to discuss how you've worked effectively within a team. Share experiences where you’ve led by example or supported colleagues in achieving sales targets, as this aligns with their emphasis on teamwork.
✨Ask Insightful Questions
Prepare thoughtful questions about the ticketing processes, technology used, and how they measure success in sales. This not only shows your enthusiasm for the role but also your desire to contribute positively to their goals.
