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- Tasks: Support ticketing and sales activities, driving revenue and ensuring excellent customer service.
- Company: ATG Entertainment, a leader in the live entertainment industry.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a passionate team and help create unforgettable experiences for audiences.
- Qualifications: Sales-focused mindset and strong communication skills.
- Other info: Flexible hours with evening and weekend shifts; perfect for those who love entertainment.
The predicted salary is between 36000 - 60000 £ per year.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
The Ambassadors Woking offers a world of entertainment under one roof, right in the heart of Surrey. The New Victoria Theatre opened in 1992 and is firmly established as one of the most beloved theatres in the South East. Boasting state-of-the-art facilities, excellent acoustics and clear sight lines it has hosted first-class performances from the Royal Shakespeare Company, the National Theatre, Matthew Bourne and a number of hit shows direct from the West End. The Rhoda McGaw Theatre caters for Woking's many community groups, societies, semi-professional and professional content. It has a varied programme of entertainment throughout the year including musical theatre, comedy, opera, dance, drama and youth performances. Nova Cinema is Surrey's go-to destination for the ultimate cinema experience. With hand-picked programming and all the latest releases, it has seven stylish screens (including one luxury screen), an elegant full-service bar and a suite for community and business hire.
The Deputy Ticketing & Sales Manager supports the effective delivery of all ticketing and sales activity across Woking Theatres & Cinema. They help drive ticket, membership, package and ancillary product sales, ensuring strong revenue management and excellent customer service. The role includes deputising for the Manager when required and maintaining high standards of operational efficiency.
The successful candidate will take a proactive, sales-focused approach, supporting the team to maximise occupancy and average ticket yield. They will ensure ticketing processes are followed, sales targets are met, and that the team adopts new systems, technology and ways of working. They will contribute to staff scheduling within budget, lead by example in customer-facing sales activity, and help create an environment where staff are well trained, motivated and supported to deliver outstanding service.
A collaborative, positive approach is essential, along with the ability to communicate effectively with colleagues, partners and customers to support the shared goal of maximising sales and delivering an excellent audience experience.
This role is based on working 40 hours per week, which will include some evening and weekend working, and occasional.
Deputy Ticketing in Woking employer: Ambassador Theatre Group
Contact Detail:
Ambassador Theatre Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Ticketing in Woking
✨Tip Number 1
Network like a pro! Get out there and connect with people in the live entertainment industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks who work at ATG Entertainment or similar venues.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with someone from the team, make sure to express your enthusiasm for ticketing and sales in the live entertainment scene. Share your ideas on how to enhance customer experience and boost sales.
✨Tip Number 3
Prepare for interviews by researching the company and its venues. Familiarise yourself with their shows and ticketing processes. This will not only impress your interviewers but also help you understand how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at ATG Entertainment. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Deputy Ticketing in Woking
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Ticketing role. Highlight your relevant experience in ticketing and sales, and show us how your skills align with our mission at ATG Entertainment.
Show Your Passion: We love seeing candidates who are genuinely excited about live entertainment! Share your enthusiasm for theatre and cinema in your application, and let us know why you want to be part of our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your experience and ideas without having to decipher complex sentences!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ambassador Theatre Group
✨Know Your Venue
Familiarise yourself with The Ambassadors Woking and its offerings. Understand the different theatres and their unique features, as well as the types of performances they host. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how it relates to ticketing and customer service. Be ready to share specific examples of how you've driven sales or improved customer satisfaction in past roles. This will demonstrate your proactive, sales-focused approach.
✨Emphasise Team Collaboration
Highlight your ability to work collaboratively with colleagues and partners. Share examples of how you've contributed to a positive team environment and supported others in achieving shared goals. This aligns perfectly with the role's emphasis on teamwork and communication.
✨Be Ready for Technology Talk
Since the role involves adopting new systems and technology, be prepared to discuss your experience with ticketing software or any relevant tech tools. If you haven't used specific systems before, express your willingness to learn and adapt quickly to new technologies.
