At a Glance
- Tasks: Be the friendly face at the Stage Door, ensuring safety and smooth operations.
- Company: Join ATG Entertainment, a leader in live entertainment with iconic venues.
- Benefits: Enjoy competitive pay, a vibrant work environment, and opportunities for growth.
- Why this job: Experience the thrill of theatre while engaging with diverse people daily.
- Qualifications: Looking for confident, proactive individuals who can handle pressure and adapt.
- Other info: We support inclusivity and welcome applications from all backgrounds.
Stage Door Keeper
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
The Opera House is an unmissable feature of Manchester’s central Quay Street in the elegant Spinningfields quarter, the city’s thriving business district where luxury fashion brands, restaurants and bars nestle in amongst an array of cultural and entertainment venues. The Grade II listed Opera House, designed in the Classical style with a 15-bay façade, columns and sculptured stone relief, has a large capacity but an intimate auditorium making it perfect not only for smaller musicals but also dance, drama, comedy and pantomime. The Opera House has hosted a variety of world premieres before they transfer to the west end – shows include: Ghost, Back To The Future, & Juliet, Mrs Doubtfire and many more. The Manchester Palace Theatre is one of the most successful theatres in the country. A Grade II listed building, originally built as the “Palace of Varieties”, the theatre was extensively remodeled in the early 1900s by the legendary Frank Matcham. In the 1970s, the theatre underwent a major refurbishment, restoring the auditorium and front of house facilities to their Edwardian splendour and improving backstage facilities. With its large, well-equipped stage and nearly two thousand seats, the theatre is a must-visit venue for major West End shows such as Phantom of the Opera, Mamma Mia, Les Misérables, The Lion King, Mary Poppins, Wicked and most recently Hamilton.
Stage Door is the entrance to our busy theatre for staff, visiting companies and contractors. The first point of contact for the companies bringing their shows to the Manchester Theatres, this is a responsible reception role in a dynamic, interesting environment.
Our Stage Door Keepers are responsible for overseeing the safety and security of the venue and all personnel visiting Stage Door as well as helping to ensure venue operations run smoothly. We are looking for a dynamic individual who is able to take ownership of the role. We are looking for someone confident, friendly and proactive, who is able to engage with a diverse range of people and adapt to varying situations. You must be able to keep calm under pressure and have a professional attitude at all times.
As Stage Door Keeper you will play a key role in ensuring the warmth of our welcome and that standards of presentation are exemplary while maintaining the security of the building, people and property. You\’ll support other members of the team and other departments, including the Technical and Customer Experience teams, ensuring a friendly, cohesive, efficient, cost- effective and robust day to day operation is in place that enhances our reputation and supports our future.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please email where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Salary: ÂŁ12.21 per hourClosing Date: 2025-08-06
Stage Door Keeper, Palace Theatre & Opera House Manchester c/o Palace Theatre, 97 Oxford Street employer: Ambassador Theatre Group
Contact Detail:
Ambassador Theatre Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stage Door Keeper, Palace Theatre & Opera House Manchester c/o Palace Theatre, 97 Oxford Street
✨Tip Number 1
Familiarise yourself with the Palace Theatre and Opera House's history and their recent productions. This knowledge will not only impress during any discussions but also show your genuine interest in the role and the venue.
✨Tip Number 2
Network with current or former employees of ATG Entertainment. They can provide valuable insights into the company culture and expectations for the Stage Door Keeper role, which can help you tailor your approach.
✨Tip Number 3
Demonstrate your ability to handle pressure by sharing relevant experiences in previous roles. Think of specific examples where you maintained professionalism and calmness in challenging situations, as this is crucial for the position.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you would engage with a diverse range of people. Consider scenarios where you successfully communicated or resolved issues, as this will highlight your suitability for the role.
We think you need these skills to ace Stage Door Keeper, Palace Theatre & Opera House Manchester c/o Palace Theatre, 97 Oxford Street
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Stage Door Keeper. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, security, or theatre operations. Emphasise any roles where you've had to engage with diverse groups of people or manage stressful situations.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you’ve demonstrated the qualities they are looking for, such as being proactive, friendly, and calm under pressure.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Ambassador Theatre Group
✨Know the Venue
Familiarise yourself with the Palace Theatre and Opera House Manchester. Understand their history, the types of performances they host, and their significance in the local culture. This knowledge will show your genuine interest in the role and the venue.
✨Demonstrate Your People Skills
As a Stage Door Keeper, you'll interact with a diverse range of people. Be prepared to share examples of how you've successfully engaged with others in previous roles. Highlight your ability to remain friendly and professional, even under pressure.
✨Showcase Your Problem-Solving Abilities
The role requires you to adapt to varying situations. Think of instances where you've had to think on your feet or resolve conflicts. Discuss these experiences during the interview to illustrate your proactive approach.
✨Emphasise Safety and Security Awareness
Since the position involves overseeing safety and security, be ready to discuss your understanding of these aspects in a busy environment. Share any relevant experience you have in maintaining safety protocols or managing access control.