Nights Supervisor (Permanent)

Customer Experience Supervisor ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. The Ambassadors Theatre is a beautifully intimate playhouse, turning over shows on average every three months, we welcome a fantastic variety of productions from comedy to world premieres of plays starring A-list celebrities. The theatre first opened on 5th June 1913 with Panthea, a play by Monckton Hoffe which ran for only 15 nights. As a Customer Experience Supervisor , you will report to the Customer Experience Manager and Duty Manager on shift, and will personally hold Duty Manager responsibilities on occasion. This is a varied role which involves working in all areas of supervising Front of House including scheduling shifts; and supervising and managing the welcoming of customers, scanning of tickets, bars and merchandise services and the showing people to their seats. Evening and Weekend work is essential for this role. You do, however, need to be aged 18+ years old for this position. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. 79 per hour Closing Date: 2025-05-11