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- Tasks: Maximise ticket sales and enhance customer experiences in a vibrant live entertainment setting.
- Company: Join ATG Entertainment, a leader in the live entertainment industry with a rich history.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Why this job: Be part of unforgettable performances and help shape memorable experiences for audiences.
- Qualifications: Strong organisational skills and a passion for customer service in a fast-paced environment.
- Other info: Exciting role with a focus on accessibility and long-term venue growth.
The predicted salary is between 30000 - 40000 £ per year.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
New Wimbledon Theatre has been an iconic landmark in Wimbledon Town Centre since 1910, with a year-round programme of musicals, comedy, family entertainment, dance, drama and of course our legendary annual pantomime. In March 2024 we were host to Sir Ian McKellen and the premier performance of Player Kings. We are also home to the Studio, where amazing development work from new writers, comedians, directors and producers brings our former ballroom to life. This includes the annual From the Fringe season hosting companies warming up for their runs at Edinburgh and Brighton Fringe. We are a popular choice for film makers, playing host as the backdrop for series and films including The Crown, Misbehaviour, The Nevers and to Vogue for a photoshoot with Kylie Minogue.
The Deputy Ticketing and Sales Manager supports the Ticketing & Customer Support teams by helping to maximise the ticketing revenue for productions through effective inventory management, ensuring sales are at the best possible price, providing administrative support, and delivering a first-class customer experience. This role primarily supports the Ticketing and Sales Manager to manage the venue’s ticketing operation and achieve sales targets but also is a key role for supporting our customer’s journeys, and particularly our venue’s accessibility. This is an exciting new role which will help deliver the longer-term growth strategy of the venue.
Start Date: Wednesday 1st April 2026
Deputy Ticketing & Sales Manager in London employer: Ambassador Theatre Group
Contact Detail:
Ambassador Theatre Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Ticketing & Sales Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the live entertainment industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks who work at ATG Entertainment or similar venues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the arts! When you get the chance to chat with potential employers, let your enthusiasm for live performances shine through. Share your favourite shows or experiences that relate to the role of Deputy Ticketing & Sales Manager. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching the venue and its productions. Familiarise yourself with their ticketing strategies and customer service approach. This will not only impress your interviewers but also help you understand how you can contribute to maximising ticket sales and enhancing customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at New Wimbledon Theatre. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Deputy Ticketing & Sales Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for live entertainment shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable experiences for audiences.
Tailor Your CV: Make sure your CV is tailored to the Deputy Ticketing & Sales Manager role. Highlight relevant experience in ticketing, sales, and customer support. We love seeing how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be specific about your achievements and how they relate to maximising ticketing revenue and enhancing customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our amazing team at ATG Entertainment!
How to prepare for a job interview at Ambassador Theatre Group
✨Know Your Venue
Familiarise yourself with New Wimbledon Theatre and its history. Understand the types of performances they host and their significance in the community. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples of how you've maximised ticket sales or improved customer experiences in previous roles. Be ready to discuss strategies you've implemented that could be beneficial for ATG Entertainment, especially in terms of inventory management and pricing.
✨Emphasise Customer Experience
Since this role focuses on delivering a first-class customer experience, think about how you can enhance accessibility and support for all customers. Share ideas or past experiences where you’ve successfully improved customer journeys.
✨Ask Insightful Questions
Prepare thoughtful questions about the venue's growth strategy and how the Deputy Ticketing & Sales Manager fits into that vision. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.