At a Glance
- Tasks: Support customers and keep operations organised in a fast-paced environment.
- Company: Employee-owned manufacturer with a people-first culture.
- Benefits: Paid time off, 401(k) match, health insurance, and employee stock ownership.
- Other info: Opportunity for professional growth in a stable, dynamic environment.
- Why this job: Join a collaborative team and make a real impact on daily operations.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
We’re Hiring: Customer Service & Office Coordinator
Location: Elgin, SC | Schedule: Monday–Thursday Onsite | First Shift
Introduction
Do you enjoy supporting customers, keeping operations organized, and serving as a key point of connection across a business? AMBAC International is hiring a Customer Service & Office Coordinator to support our Elgin, SC manufacturing facility. This role is ideal for someone who thrives in a fast‑paced environment, enjoys balancing multiple priorities, and takes pride in delivering exceptional customer service and administrative support. You’ll work closely with customers, operations, purchasing, sales, accounting, and leadership teams to help ensure day‑to‑day business operations run smoothly and professionally.
Why Join AMBAC?
- Employee‑owned and Open Book Managed
- Multi‑year winner of Best Places to Work in South Carolina
- Collaborative, team‑oriented manufacturing environment
- Opportunity to grow professionally and gain exposure across multiple business functions
- Stable organization with long‑term growth opportunities
- People‑first culture focused on operational excellence and accountability
What You’ll Do
- Respond to customer inquiries regarding orders, product availability, pricing, and order status
- Process and track customer orders within the ERP system
- Support customers with issue resolution and follow‑up communication
- Assist with quotes, reporting, and sales support activities
- Serve as the first point of contact for visitors and incoming calls
- Coordinate mail, deliveries, office supplies, and general office operations
- Maintain organized filing systems and administrative records
- Support scheduling, calendars, and general administrative coordination
- Provide cross‑functional support to operations, HR, accounting, purchasing, and leadership teams
- Maintain professionalism, responsiveness, and attention to detail across all interactions
What You Bring
- High school diploma or GED required; some college preferred
- 0–2 years of experience in customer service, office administration, reception, inside sales, or related support functions
- Manufacturing or industrial environment experience preferred
- Strong verbal, written, and interpersonal communication skills
- Strong organizational skills with attention to detail
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to learn ERP systems and internal business processes quickly
- Professional, welcoming demeanor with strong customer service instincts
- Ability to multitask and operate effectively in a fast‑paced environment
- Multilingual candidates encouraged to apply
Schedule
Monday–Thursday onsite approximately 9:00 AM – 4:30 PM. Fridays onsite contingent upon the needs of the business.
What We Offer
- Paid time off
- 401(k) with match and employee stock ownership (ESOP)
- Gain share bonuses
- Health, vision, and dental insurance
- Life, short‑ and long‑term disability insurance
- Stable, collaborative manufacturing environment with long‑term growth opportunities
About AMBAC
We’ve been building power and engine systems since 1910. Today, we serve some of the world’s most demanding industries—from agriculture to aviation to defense. As a legacy‑rich, employee‑owned manufacturer, we’re committed to operational excellence, continuous improvement, precision, and shared success.
Ready to Apply?
If you’re a highly organized and customer‑focused professional who enjoys supporting people, solving problems, and helping operations run smoothly—we’d love to talk. AMBAC International is an Equal Opportunity Employer and a Drug‑Free Workplace.
Customer Service & Office Coordinator in Elgin employer: AMBAC International
AMBAC International is an exceptional employer, offering a collaborative and people-first culture that prioritises operational excellence and accountability. As an employee-owned company, we provide our team members with long-term growth opportunities, competitive benefits including paid time off, 401(k) matching, and employee stock ownership, all within a stable manufacturing environment in Elgin, SC. Join us to thrive in a fast-paced role where your contributions directly impact our success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Office Coordinator in Elgin
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Service & Office Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching AMBAC International and understanding their culture. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their team and help keep operations running smoothly.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve resolved issues or provided exceptional support. Be ready to share these experiences during interviews to demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining AMBAC and being part of our collaborative, people-first culture.
We think you need these skills to ace Customer Service & Office Coordinator in Elgin
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Service & Office Coordinator role. Highlight your relevant experience in customer service and office administration, and show us how you can thrive in a fast-paced environment.
Show Off Your Skills:We want to see your strong communication and organisational skills shine through. Use specific examples from your past experiences to demonstrate how you've successfully managed multiple priorities and delivered exceptional customer service.
Be Professional and Personable:Since this role involves being the first point of contact for visitors and calls, let your professional yet welcoming demeanour come across in your application. A friendly tone can make a big difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at AMBAC International
✨Know the Company Inside Out
Before your interview, take some time to research AMBAC International. Understand their history, values, and what they do. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare specific examples from your past experiences where you successfully resolved customer issues or improved service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Organisational Skills
As a Customer Service & Office Coordinator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and keep things organised. You might even want to bring a sample of your organisational tools or methods to share during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, growth opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company.
