At a Glance
- Tasks: Lead complex cloud solution projects and bridge business needs with technical solutions.
- Company: Join Amazon Web Services, a leader in cloud technology and innovation.
- Benefits: Enjoy flexible work-life balance, mentorship, and career growth opportunities.
- Other info: Diverse experiences are valued; apply even if you don't meet all qualifications.
- Why this job: Make a real impact by delivering cutting-edge cloud solutions for diverse clients.
- Qualifications: Experience in IT engagements and strong project management skills required.
The predicted salary is between 66150 - 80850 £ per year.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.
Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain.
In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud.
We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Eligibility for UK Government Security Clearance is required for this role.
Key job responsibilities
- Leading and managing complex cloud migration and transformation projects/programmes from inception to completion
- Ensuring successful delivery of project/programme outcomes within agreed time frames, budget and quality parameters
- Developing and executing project/programme level planning with the agility to adjust strategies as necessary to meet evolving business objectives
- Building and maintaining strong stakeholder relationships across customers, partners and internal teams at all levels
- Driving key decisions and resolving project/programme level risks and issues
- Establishing robust governance model, project/programme structure and communication plan
- Leading multidisciplinary teams of technical specialists
- Ensuring compliance with security, regulatory and governance requirements
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and mapping them to business outcomes
A day in the life
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic qualifications
- Experience in leading and delivering enterprise-level IT engagements
- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology
- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
Preferred qualification
- Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Senior Technical Engagement Manager, UKGI PubSec Engagement Management Team in Whitehall employer: AmazonWebServices
At Amazon Web Services (AWS), we are committed to fostering a culture of innovation and inclusivity, making us an exceptional employer for those in the Site Reliability Engineering Services role. Our employees benefit from extensive mentorship and career growth opportunities, alongside a strong emphasis on work-life balance, ensuring that personal well-being is valued as much as professional success. Join us in building the future of cloud computing while being part of a team that celebrates diversity and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Engagement Manager, UKGI PubSec Engagement Management Team in Whitehall
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We think you need these skills to ace Senior Technical Engagement Manager, UKGI PubSec Engagement Management Team in Whitehall
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at AmazonWebServices.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at AmazonWebServices and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at AmazonWebServices
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If AmazonWebServices uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
