b Overview /b p In this role you lead strategic transformation for enterprises adopting Amazon Kiro and AWS Gen AI, shaping AI-driven digital product delivery at scale. You partner with cross-functional teams to design repeatable frameworks, influence product roadmaps, and enable partners. You drive executive alignment, change management, and measurable value realization across SDLC modernization. You will be a recognized thought leader shaping market direction and customer outcomes. /p b Pay / Benefits /b ul li mentorship and career growth /li li work-life balance and flexibility /li li inclusive team culture /li li diverse experiences encouraged /li li comprehensive learning resources /li li opportunity to shape product roadmap /li /ul b Responsibilities /b ul li Design and lead AI-driven digital product delivery transformation strategies for enterprise customers using Amazon Kiro and AWS Gen AI services /li li Develop repeatable transformation methodologies, maturity models, and assessment frameworks for scalable AI-driven SDLC transformation /li li Synthesize customer learnings into playbooks, best practices, and success patterns to inform product roadmap and GTM strategy /li li Co-develop transformation offerings with strategic consulting partners and support partner enablement programs /li li Monitor transformation health, address adoption barriers, and drive measurable business value through structured success planning /li li Develop thought leadership content, maturity models, and best practices to establish AWS intellectual leadership and influence product direction /li /ul b Key requirements /b ul li 7+ years in senior customer-facing roles with accountability for enterprise outcomes /li li 10+ years leading complex, large-scale software development transformation or modernization programs /li li Proven track record in developing and scaling customer success programs or transformation methodologies /li li Deep expertise in enterprise SDLC transformation and engineering practices modernization /li li Experience leading enterprise change management initiatives involving AI/automation adoption in software development /li li Strong executive presence with ability to influence C-suite and VP-level stakeholders on engineering strategy /li /ul ul li executive presence /li li change management /li li strategic thinking /li li knowledge of SDLC and modernization /li li AI/ML capabilities for software development (code generation, automated testing, documentation) /li li experience with Amazon Kiro and AWS Gen AI platform (Bedrock, SageMaker) /li /ul
Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization employer: AmazonWebServices
At Amazon Web Services (AWS), we are committed to fostering a culture of innovation and inclusivity, making us an exceptional employer for those in the Site Reliability Engineering Services role. Our employees benefit from extensive mentorship and career growth opportunities, alongside a strong emphasis on work-life balance, ensuring that personal well-being is valued as much as professional success. Join us in building the future of cloud computing while being part of a team that celebrates diversity and encourages collaboration.
