Solutions Architect, Solutions Architecture, UK in London

Amazon Web Services (AWS) is looking for experienced and motivated technologists with expertise in cloud technologies, AI, Generative AI, and data analytics to join our UK Solutions Architecture team. Our Solutions Architecture team is a diverse group of technologists from various backgrounds. We work closely with AWS customers in the Travel and Hospitality industry to understand their unique needs and challenges. Our Solutions Architects leverage their expertise to offer valuable insights and provide tailored guidance on how to best utilize AWS technology to create business value and drive innovation in the industry.

As part of this team, you will blend business acumen with technical guidance to effectively engage with organizations at all stages of cloud adoption, helping them reinvent their businesses using AWS technology and guiding them on their cloud journey. You will encourage innovation and drive change to achieve better customer outcomes. You will manage the overall technical relationship between our customers and AWS, and lead activities such as architecture reviews, white-boarding sessions, creating and delivering demos, and technical workshops. You will engage at all levels of the organization to influence decision-makers.

Internally, you'll be the voice of the customer, sharing their needs and requirements to inform the roadmap of AWS features while collaborating with other teams such as account management, professional services, support, and the AWS partner ecosystem. In this role, you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will create and share best practices at scale, including through the creation of technical content and reference architectures, for a variety of use cases, e.g., Artificial Intelligence & Machine Learning, Serverless and Container-based architectures, Analytics and Big Data, DevOps, and Security. You will have the support to grow your expertise in industry and technology areas in depth.

Practical knowledge of the AWS platform is desired but not required, provided you have a sound technical foundation and a desire to learn. At Amazon, you will be encouraged and rewarded for doing what is right for the long-term success of the customer. We value your passion to discover, invent, and build on behalf of customers.

Key job responsibilities

• Work directly with customers to accelerate complex projects and align technological solutions with their long-term business objectives.
• Build relationships with customers, including the C-suite and Line of Business stakeholders, to establish yourself as their trusted advisor.
• Share the voice of the customer to inform the roadmap of AWS features.
• Participate in the creation and sharing of best practices, technical content and new reference architectures.
• Evangelise and educate about AWS technology through workshops, meetups, public speaking etc.
• Develop areas of depth in technical domains relevant to your customer’s outcomes and your interests.

A typical day might start by preparing for a customer meeting, reviewing their current business goals and how technology could help achieve them. During the meeting, you'll listen to the customer's challenges, ask probing questions, bringing a point of view rich with industry context and value, offering strategic advice on possible solutions. After lunch, you could find yourself diving deep into your customer's technical architecture, collaborating with internal teams to design a custom solution. Later, you might lead a workshop to educate customers on new AWS features or write a blog post sharing best practices. Throughout the day, you'll balance relationship-building with technical work, continually learning to keep up to date with evolving technologies.

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic qualifications

• Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
• Experience in design, implementation, or consulting in applications and infrastructures.
• Experience in IT development or implementation/consulting in the software or Internet industries.
• Ability to define and communicate Generative AI strategies to technical and non-technical stakeholders, translating business needs into scalable GenAI solutions.
• Strong understanding of the GenAI ecosystem, including prompt engineering, agentic AI frameworks, vector databases, and responsible AI principles such as governance and bias mitigation.

Preferred qualification

• Experience working within software development or Internet-related industries.
• Experience migrating or transforming legacy customer solutions to the cloud.
• Experience working with AWS technologies from a dev/ops perspective.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.