Senior Systems Engineer - AWS in London

Would you like to help implement innovative cloud computing solutions and solve the most complex technical problems? Are you excited by the prospect of building and running the world's largest cloud computing infrastructure to provide a better world for future generations? Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation. On a typical day engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with the top engineers at Amazon. We own our services and believe in making out-of-hours support as painless as possible. To achieve this, we implement Operational Excellence best practices and strive to automate manual processes. Our Senior Systems Engineers are considered technical leaders for their team and become subject matter experts in multiple services. They use technology to solve complex problems. They are able to improve and/or drive improvements to these services and features for their team. They are able to take a project, when the problem is not defined and deliver on schedule, applying appropriate technologies and industry systems-engineering best practices. They make effective implementation trade-off decisions and are able to assist others with trade-off decisions. Our Senior Systems Engineers identify when implementations are not highly available, performant, secure, stable, maintainable, or have defects; and are able to determine short- and long-term mitigations. They have a depth and breadth of understanding in multiple areas of technology and they are excellent diagnosticians. They utilise their Linux expertise to troubleshoot, innovate fixes and workarounds, keep software up-to-date and provide data and metrics that help manage the capacity and efficiency of services. Our Senior Systems Engineers are able to lead team design, scoping, and prioritization discussions. They understand how technical decisions impact their team, and other, teams' services and recommend opportunities and solutions for these problems. They lead implementation reviews (e.g., designs, code, operational readiness, deployment plans, system changes, etc.). They anticipate and mitigate patterns that affect the performance, reliability, or availability of their team(s) systems to create automation that simplifies workloads that scale operations. Our Senior Systems Engineers drive SOP, documentation, and runbook creation, reviewing them for accuracy; They actively recruit and interview for their team and help others leverage their own expertise, by coaching and mentoring. A day in the lifeOn a typical day engineers might work to build infrastructure and services for our customers. They will dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with senior engineers at Amazon. To achieve this, we implement Operational Excellence best practices and strive to automate manual processes. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. Basic qualifications- Experience with Linux systems administration- Experience with a scripting language such as PowerShell, Python, Bash, Perl, Ruby or similar- Experience in network fundamentals (DNS, DHCP, TCP/IP, routing, switching, qualification - Experience in Systems engineering, site reliability engineering, building and operating systems at scale- Knowledge of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.- Experience with logging and monitoring tools, such as: AWS CloudWatch, Datadog, New Relic and Splunk- Experience in deploying identity and access management systemsAmazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. 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