At a Glance
- Tasks: Lead and coach a team of skilled consultants in the Telecommunications sector.
- Company: Join Amazon Web Services, a leader in cloud technology and innovation.
- Benefits: Enjoy competitive pay, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and client engagement.
- Why this job: Make a significant impact in the telecommunications industry with cutting-edge technology.
- Qualifications: Extensive experience in telecommunications and team management required.
The predicted salary is between 63000 - 77000 £ per year.
Amazon Web Services (AWS) Professional Services is looking for an experienced and motivated manager to lead, coach, grow, and partner with technically skilled, customer-facing Consultants for the Telecommunications vertical. This role is based in the US supporting our lighthouse Telecommunications customers, including the world's largest mobile network operators, fixed-line carriers, cable and broadband providers, tower companies, and converged communications service providers.
Professional Services (ProServe) engages in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base to obsessively drive customer success. Our team collaborates across the entire AWS organization to bring access to Product and Service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
As part of the AWS ProServe Telco Solution Delivery team, we take AWS products, 3rd party products, and build solutions for our customers. As a Global Practice Manager for Telecommunications, a well-qualified candidate would have extensive experience in defining, designing, and implementing solutions for network operators, communications service providers, and digital infrastructure companies across domains such as network modernization, BSS/OSS transformation, 5G core and edge deployments, and subscriber experience platforms. Ultimately, you will help us achieve our goal of becoming the market leader and most respected solution provider for cloud-enabled telecommunications workloads.
In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. You must enjoy learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. Furthermore, thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers, and helping to change how technology is viewed are important aspects of the role. You will help team members ramp up on AWS as well as develop speaking, writing, presentation, and executive as well as telecommunications industry interaction skills.
A strong Telecommunications industry skillset and acumen is a must. We strive to provide perspective guidance to our customers related to their core telecom business workloads including all segments of the Telco industry from network infrastructure modernization, RAN and core network transformation, BSS/OSS migration, subscriber data platforms, and digital channel enablement, to edge computing and IoT connectivity solutions. Past experience related to the telecommunications business will be very helpful for the success of this role.
You will also need to be adept at interacting, communicating, and partnering with other departments within AWS such as our Sales, Account, and Business Development teams, as well as representing your team to executive management and being able to guide AWS Service teams with appropriate roadmap feature set and Marketing teams with appropriate solution messaging related to telecommunications workloads.
Roles and Responsibilities
At AWS, we have a credo of "Work hard. Have fun. Make history." In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.
- Engage with customers and collaborate with AWS sales leaders, business development leaders, and engineering teams to drive design wins and platform adoption for Telecommunications customers on the AWS platform.
- Enjoy developing talent to achieve great things. You will have a passion for educating, training, and enabling cloud computing experts for a diverse and challenging set of enterprise carrier and communications service provider customers.
- Have a strong understanding of large-scale computing solutions, network transformation programs, business-IT transformations, or relevant consulting experience. The ideal candidate will have past experience working as a technical consultant, architect, or similar role and managing a team of technical consultants or architects within the telecommunications domain.
- You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions.
- This is a customer-facing role. You will be required to travel to client locations and deliver professional services when needed.
Basic qualifications
- Bachelor's degree in Computer Science, Math, or a related field
- Knowledge of compliance and security standards across the enterprise IT landscape
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility
- Experience with enterprise architecture including virtualization technologies and distributed architecture
- In depth understanding of Telco industry, AI/ML and Agentic platform architectures is a must
Preferred qualification
- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- Experience with design of modern, scalable delivery models for technology consulting services
- Experience with international sales and delivery work with global F500 enterprise customers and partners
- Experience with vertical industry sales and delivery work of contemporary services and solutions
- Experience building and maintaining C-level client relationships
- Experience managing and delivering large-scale enterprise IT projects
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Senior Practice Manager, AWSI Telco Delivery Team in London employer: AmazonWebServices
At Amazon Web Services (AWS), we are committed to fostering a culture of innovation and inclusivity, making us an exceptional employer for those in the Site Reliability Engineering Services role. Our employees benefit from extensive mentorship and career growth opportunities, alongside a strong emphasis on work-life balance, ensuring that personal well-being is valued as much as professional success. Join us in building the future of cloud computing while being part of a team that celebrates diversity and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Practice Manager, AWSI Telco Delivery Team in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like AmazonWebServices and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
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✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Senior Practice Manager, AWSI Telco Delivery Team in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at AmazonWebServices.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at AmazonWebServices.
How to prepare for a job interview at AmazonWebServices
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
