Reception Manager in London

Reception Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and create unforgettable guest experiences at a luxury restaurant.
  • Company: Join Amazonico, one of London’s most iconic dining destinations in Mayfair.
  • Benefits: Competitive salary, global career opportunities, flexible working, and staff meals.
  • Why this job: Be the face of a vibrant hospitality brand and make lasting impressions.
  • Qualifications: Experience in premium hospitality and exceptional people skills required.
  • Other info: Diverse team culture with growth opportunities and a focus on sustainability.

The predicted salary is between 36000 - 60000 £ per year.

Ready to welcome the world to one of London’s most iconic restaurants? Amazonico London is on the lookout for a charismatic and experienced Reception Manager to join our award-winning team and lead our front-of-house experience in the heart of Mayfair. Situated on the iconic Berkeley Square, Amazonico blends the energy of Latin America with the elegance of fine dining, where vibrant hospitality meets unforgettable guest moments.

We are now looking for an experienced, professional, and passionate Reception Manager to join our front-of-house leadership team. If you thrive in high-energy, luxury environments and love creating exceptional first impressions, this is your opportunity to be part of one of London’s most iconic hospitality brands.

Important: This role requires proven management experience in a high-end hospitality environment.

About Working at Amazonico

At Amazonico, you’ll become part of a diverse family of hospitality professionals who are bold, creative, and united by a shared love for service. Our culture is rooted in:

  • Diversity, Equity & Inclusion – We celebrate difference and ensure everyone has a voice and space to grow.
  • Sustainability – We actively reduce our impact through initiatives like our partnership with SKOOT.
  • Growth & Progression – From new openings to internal promotions, you’ll have opportunities across the UK and globally.
  • Team Connection – From daily pre-service meals to annual celebrations, we support and uplift one another.

Employee Benefits:

  • Competitive salaries
  • Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come!
  • Opportunity to expand your skills with the support of experienced management
  • Internal training and succession plans for rapid promotion.
  • Education rewards
  • Access Perkbox and enjoy a range of discounts and offers across well-known brands.
  • Refer-a-friend bonuses
  • Staff meals (2 x per day)
  • Flexible working scheme & 28 days of holiday per year
  • An extra paid day off on your birthday to celebrate

About the Role – What You’ll Do

As Reception Manager, you will be the face of Amazonico. You’ll lead the reception team and ensure every guest receives a warm, professional welcome from the moment they step through our doors. You will:

  • Manage reservations and guest lists with confidence and discretion
  • Lead, train and inspire the host team to deliver five-star service
  • Oversee smooth front desk operations and handle VIP & high-profile clientele
  • Work closely with restaurant managers to coordinate guest experience
  • Implement and maintain service standards in line with brand values
  • Take pride in every interaction, ensuring guests feel recognised, valued, and excited to return

What We’re Looking For:

  • Experience as a Reception Manager (or Head Receptionist) in a premium hospitality venue
  • A natural host with outstanding people skills and strong attention to detail
  • Confidence managing high-volume reservations while staying calm under pressure
  • A genuine passion for guest experience, diversity, and cultural awareness
  • Tech-savvy with platforms like SevenRooms, OpenTable, or similar

If you’re looking for more than just a role, if you want a career where culture, creativity, and excellence meet, we want to hear from you. Bring your personality, leadership, and love for service to Amazonico London. Apply now to become our next Reception Manager!

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live or work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Reception Manager in London employer: Amazonico UK Ltd

At Amazonico London, we pride ourselves on being more than just a workplace; we are a vibrant community of hospitality professionals dedicated to delivering exceptional guest experiences in the heart of Mayfair. Our commitment to diversity, equity, and inclusion fosters a supportive environment where every team member can thrive, while our focus on sustainability and global career progression offers unique opportunities for personal and professional growth. With competitive salaries, flexible working arrangements, and a culture that celebrates connection and creativity, Amazonico is the perfect place for passionate individuals looking to make their mark in the luxury hospitality industry.
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Contact Detail:

Amazonico UK Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager in London

✨Tip Number 1

Get to know the restaurant scene in London! Research Amazonico and similar venues to understand their vibe and values. This will help you tailor your approach when you meet them.

✨Tip Number 2

Network like a pro! Attend hospitality events or join online groups where industry professionals hang out. You never know who might have a lead on that perfect Reception Manager role.

✨Tip Number 3

Practice your pitch! When you get the chance to meet someone from Amazonico, be ready to share your passion for guest experience and how you can elevate their front-of-house team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Amazonico family.

We think you need these skills to ace Reception Manager in London

Management Experience
Hospitality Expertise
People Skills
Attention to Detail
Guest Experience Management
Reservation Management
Calm Under Pressure
Leadership Skills
Training and Development
Service Standards Implementation
Tech-Savvy
Cultural Awareness
Communication Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you a great fit for our team.

Tailor Your Experience: Make sure to highlight your relevant experience as a Reception Manager or Head Receptionist. We’re looking for someone with proven management skills in high-end environments, so connect your past roles to what we’re after!

Be Specific About Your Skills: Mention any tech-savvy skills you have, especially with platforms like SevenRooms or OpenTable. We love candidates who can manage high-volume reservations with ease, so show us how you’ve done this before!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Amazonico London.

How to prepare for a job interview at Amazonico UK Ltd

✨Know the Venue Inside Out

Before your interview, make sure you research Amazonico London thoroughly. Familiarise yourself with their menu, service style, and the overall vibe of the restaurant. This will not only show your genuine interest but also help you tailor your answers to align with their values and culture.

✨Showcase Your People Skills

As a Reception Manager, your people skills are crucial. Prepare examples from your past experiences where you've successfully managed guest interactions or resolved conflicts. Highlight your ability to create memorable first impressions and how you inspire your team to do the same.

✨Demonstrate Your Management Experience

Be ready to discuss your previous management roles in high-end hospitality. Share specific instances where you led a team, handled high-pressure situations, or improved service standards. This will reassure them that you can handle the demands of a busy reception area.

✨Emphasise Your Tech Savviness

Since the role requires familiarity with platforms like SevenRooms and OpenTable, brush up on these tools before your interview. If you have experience with similar systems, be sure to mention it. Showing that you're tech-savvy will give you an edge in managing reservations and guest lists efficiently.

Reception Manager in London
Amazonico UK Ltd
Location: London
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