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- Tasks: Oversee daily reception operations and ensure an exceptional guest experience.
- Company: Prestigious luxury restaurant in London with a vibrant atmosphere.
- Benefits: Competitive salary, flexible shifts, and a dynamic work environment.
- Why this job: Join a customer-focused team and elevate the dining experience for guests.
- Qualifications: Strong customer service skills and experience in fast-paced hospitality.
- Other info: Opportunity to lead a passionate reception team and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious dining establishment in London is seeking a full-time Reception Manager to oversee daily reception operations and ensure an exceptional guest experience. The ideal candidate will have strong customer service skills, excellent communication abilities, and experience in a fast-paced hospitality environment.
Responsibilities include:
- Managing reservations
- Addressing guest inquiries
- Leading the reception team
Flexibility to work varied shifts is essential. Join us and be part of our vibrant, customer-focused team.
Guest Experience Manager — Luxury Restaurant in London employer: Amazónico Restaurants
Contact Detail:
Amazónico Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Manager — Luxury Restaurant in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in luxury restaurants. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your customer service skills and how you've handled challenges in fast-paced environments.
✨Tip Number 3
Be flexible and ready to adapt! The hospitality world is all about being on your toes. Make sure to express your willingness to work varied shifts and tackle any task that comes your way.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It shows you're genuinely interested in joining our vibrant team and are ready to contribute to an exceptional guest experience.
We think you need these skills to ace Guest Experience Manager — Luxury Restaurant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create memorable experiences for guests in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Guest Experience Manager role. We love seeing candidates who put in the effort!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to communicate your key achievements without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Amazónico Restaurants
✨Know the Venue Inside Out
Before your interview, make sure to research the restaurant thoroughly. Familiarise yourself with its menu, ambiance, and any unique features that set it apart. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Highlight situations where you resolved issues or created memorable experiences. This will demonstrate your ability to handle the fast-paced environment and ensure exceptional guest satisfaction.
✨Practice Your Communication Style
As a Guest Experience Manager, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the role, such as handling a difficult reservation or addressing a guest complaint.
✨Be Ready for Shift Flexibility Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Show that you understand the demands of the hospitality industry and are willing to adapt to meet the needs of the team and guests.
