Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and improve technology operations for Amazon MGM Studios' global productions.
- Company: Join Amazon MGM Studios, a leader in digital video content creation.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Why this job: Be part of shaping the future of movies and TV with innovative tech.
- Qualifications: Degree in Computer Science or relevant experience; skills in Linux and scripting languages.
- Other info: Collaborative team culture with a focus on creativity and problem-solving.
The predicted salary is between 30000 - 50000 £ per year.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we’re just getting started changing the way millions of people around the world enjoy content. Prime Video is available in more than 240 countries and territories, offering a broad selection of on-demand video content including original series, exclusive TV shows, movies, live sport, and more.
Amazon MGM Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon’s Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.
Amazon MGM Studios Technology is looking for a Technology Operations Engineer to help drive the execution and improvement of key service delivery processes throughout the Studios organization. The Technology Operations Engineer will have an excellent understanding of computer components (hardware and software) and a demonstrated willingness to learn and apply new technology. A successful candidate will demonstrate a technical aptitude, the ability to deal effectively with people in a wide variety of situations, prioritise concurrent issues, and escalate as needed.
You will provide first and second tier technical support, contribute to enterprise cross-functional projects and interact with software developers, executives, vendors and other support teams.
Key job responsibilitiesYour responsibilities will contribute to supporting network, technology, software and devices across Amazon MGM Studios global productions. TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (development, engineering, programming and marketing). We work in a team environment and regularly interact with production personnel and studio executives at all levels. Regular activities include systems administration, troubleshooting, issue prioritisation, root cause analysis in problem solving and escalation in a variety of software and hardware environments.
A day in the lifeTechOps Engineers drive the execution and improvement of key service delivery processes throughout the content production lifecycle and the global Studios organization. You will support hardware devices, manage software applications, provide a positive customer service experience and partner daily with cross-functional partners.
About the teamOur TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (content development, software engineering, content programming and marketing). We work in a team environment and regularly collaborate with studios production personnel and studio executives at all levels.
Basic Qualifications- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience working with Linux
- Experience in systems engineering
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Experience with service-oriented architecture and web services
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information.
TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Amazon MGM Studios. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with Linux, scripting languages, and any relevant projects you've worked on. We want to see your passion shine through!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've tackled challenges in past roles. Use specific examples that highlight your ability to troubleshoot and prioritise issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Amazon MGM Studios.
We think you need these skills to ace TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for movies and technology shine through! We want to see how your passion aligns with our mission at Amazon MGM Studios.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in TechOps and support roles. We love seeing how your skills match the job description, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Amazon
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of computer components, both hardware and software. Familiarise yourself with the technologies mentioned in the job description, like Linux and scripting languages. Being able to discuss these confidently will show that you're ready to tackle the technical challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully troubleshot issues in previous roles. Think about specific situations where you prioritised problems or conducted root cause analysis. This will demonstrate your ability to handle the fast-paced environment at Amazon MGM Studios.
✨Emphasise Team Collaboration
Since the role involves working closely with production personnel and various teams, be ready to discuss your experience in team environments. Share stories that highlight your communication skills and how you’ve effectively collaborated with others to achieve common goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the TechOps team's processes, challenges they face, or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
