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For Companies At a Glance
- Tasks: Help partners maximize their use of AWS cloud technology and provide technical guidance.
- Company: Join Amazon, a leader in cloud services with a mission to be customer-centric.
- Benefits: Enjoy healthcare, global mobility opportunities, and a flexible work-life balance.
- Why this job: Be part of a transformative team that empowers businesses through innovative cloud solutions.
- Qualifications: Experience in technical engineering and operational troubleshooting; bilingual in Russian/German preferred.
- Other info: Diverse experiences are valued; mentorship and career growth opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
Technical Account Manager, ES EMEA – Partner
Job ID: 2644849 | AWS EMEA SARL (Germany Branch) – H13
At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow.
The Role
As a trusted advisor you’ll have a direct impact in helping our Partners gain the most value from cloud technology. You’ll craft and execute strategies to drive our Partners adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and more. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting, and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products, and you’ll also have the chance to receive mentorship and gain AWS certifications.
Key job responsibilities
- You’ll build solutions, provide technical guidance and advocate for the customer.
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management.
- Consult with a range of partners from developers through to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- With a bias for action, you’ll proactively find opportunities for customers to gain additional value from AWS.
- Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
- Solve a variety of problems across different customers as they migrate their workloads to the cloud.
- Uplift customer capabilities by running workshops, brown bag sessions, etc.
BASIC QUALIFICATIONS
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
- Experience in technical engineering.
- Bachelor’s degree.
- Bilingual Russian/German.
PREFERRED QUALIFICATIONS
- Experience with AWS services or other cloud offerings.
- Experience in internal enterprise or external customer-facing environment as a technical lead.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Posted: November 22, 2024 (Updated 1 day ago)
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Technical Account Manager, ES EMEA - Partner employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager, ES EMEA - Partner
✨Tip Number 1
Familiarize yourself with AWS services and their applications. Understanding products like EC2, S3, and Lambda will not only help you in discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Technical Account Managers at AWS. They can provide insights into the role and share experiences that could be beneficial during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've solved technical challenges or improved customer satisfaction. This will showcase your problem-solving skills and customer obsession.
✨Tip Number 4
Highlight any experience you have in a bilingual environment, especially if you speak Russian or German. This can set you apart as a candidate who can engage with diverse partners effectively.
We think you need these skills to ace Technical Account Manager, ES EMEA - Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Account Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Technical Skills: Emphasize your technical expertise, especially in areas like cloud computing, AWS services, and troubleshooting. Provide specific examples of how you've successfully applied these skills in previous roles.
Showcase Customer-Centric Approach: Since the role focuses on being a trusted advisor, illustrate your experience in building relationships with customers and understanding their needs. Use concrete examples to demonstrate your customer obsession.
Tailor Your CV and Cover Letter: Customize your CV and cover letter for this specific role. Use keywords from the job description and ensure that your documents reflect your passion for cloud technology and your ability to drive value for partners.
How to prepare for a job interview at Amazon
✨Understand AWS Services
Make sure you have a solid understanding of AWS services like EC2, S3, and Lambda. Be prepared to discuss how these services can solve specific business challenges and improve operational efficiency for partners.
✨Showcase Your Technical Acumen
During the interview, highlight your experience with operational parameters and troubleshooting in distributed systems. Provide examples of how you've successfully resolved technical issues in previous roles.
✨Demonstrate Customer Obsession
Amazon values customer-centricity. Be ready to share instances where you've gone above and beyond to meet customer needs or enhance their experience with technology.
✨Prepare for Technical Discussions
Expect to engage in technical discussions about incidents, trade-offs, and risk management. Practice articulating your thought process clearly and confidently, as this will demonstrate your ability to consult effectively with partners.
