Systems Engineer, ESC Managed Operations
Systems Engineer, ESC Managed Operations

Systems Engineer, ESC Managed Operations

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations for the new European Sovereign Cloud, ensuring high availability and performance.
  • Company: Join Amazon, a global leader in cloud computing and innovation.
  • Benefits: Enjoy relocation support, competitive pay, and opportunities for professional growth.
  • Why this job: Be part of a groundbreaking project that impacts EU customers and drives technological evolution.
  • Qualifications: 5+ years in systems engineering with skills in automation, scripting, and operational best practices.
  • Other info: Fluency in English required; on-call responsibilities included.

The predicted salary is between 43200 - 72000 £ per year.

Job ID: 2886461 | Amazon Development Centre Ireland Limited

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS\’ commitment to customer satisfaction and continual innovation.

Eligibility Requirement

  1. Fluency in written and spoken English is required.
  2. Successful applicants must have the legal right to work in Ireland.
  3. Amazon will provide relocation support for successful applicants relocating within the European Union.
  4. This position involves on-call responsibility.

A Day in the Life

Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team\’s responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems.

In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team\’s operational backlog. Through a collaborative effort, you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally, you engage in the development and testing of scripts, hoping to provide practical solutions to enhance your workflows.

Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It\’s a humbling experience for you to contribute to the collective knowledge of the team, fostering a culture of mutual understanding.

This week encapsulates your commitment to continuous learning and improvement, acknowledging that every effort, no matter how small, contributes to the collective success of your team and the reliability of your software systems.

BASIC QUALIFICATIONS

  1. Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.
  2. Proficient executing standard operating procedures and following operational best practices.
  3. Knowledge of scripting processes in a language such as Bash, Python, or Ruby or coding software applications in a modern language such as Java, TypeScript, or similar.

PREFERRED QUALIFICATIONS

  1. Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members.
  2. Experience performance tuning software applications and optimizing fleet utilization.
  3. Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Systems Engineer, ESC Managed Operations employer: Amazon

Amazon Development Centre Ireland Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Systems Engineer in the ESC Managed Operations team, you will benefit from extensive employee growth opportunities, including mentorship and involvement in cutting-edge projects like the European Sovereign Cloud. Located in Ireland, you'll enjoy a supportive environment with relocation assistance for EU applicants, ensuring a rewarding career path in a company committed to diversity and customer satisfaction.
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Contact Detail:

Amazon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Systems Engineer, ESC Managed Operations

✨Tip Number 1

Familiarise yourself with AWS services like EC2, S3, and Lambda. Understanding these technologies will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Amazon, especially those in the AWS Managed Operations team. They can provide valuable insights into the company culture and expectations for the Systems Engineer role.

✨Tip Number 3

Brush up on your scripting skills, particularly in Bash or Python. Being able to showcase your ability to automate processes during discussions can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with operational best practices and standard operational procedures (SOPs). Be ready to share specific examples of how you've improved systems in previous roles.

We think you need these skills to ace Systems Engineer, ESC Managed Operations

Systems Engineering
Automation
Operations Management
High-Availability Systems
Cloud Services (AWS EC2, S3, Dynamo, Lambda, Bedrock)
Standard Operational Procedures (SOPs)
Operational Best Practices
Scripting (Bash, Python, Ruby)
Troubleshooting
Performance Monitoring
Cross-Organisational Collaboration
Team Leadership
Mentoring
Performance Tuning
Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible)
Incident Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your systems engineering experience, particularly in automation and operations. Emphasise your proficiency with AWS services and any relevant scripting languages like Bash or Python.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the European Sovereign Cloud initiative. Mention specific experiences that demonstrate your ability to lead teams and improve operational procedures.

Showcase Relevant Experience: When detailing your work history, focus on your achievements in systems engineering, especially those that relate to high-availability services and cross-organisational collaboration. Use metrics to quantify your impact where possible.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are formatted professionally. A polished application reflects your attention to detail.

How to prepare for a job interview at Amazon

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with systems engineering, particularly in automation and operations. Highlight specific projects where you've successfully implemented solutions using tools like Bash, Python, or Ruby.

✨Demonstrate Problem-Solving Skills

Expect questions that assess your troubleshooting abilities. Share examples of how you've anticipated and resolved issues affecting system performance and reliability, showcasing your proactive approach.

✨Emphasise Collaboration Experience

Since the role involves working closely with global teams, be ready to discuss your experience in cross-organisational collaboration. Provide examples of how you've led strategic efforts and mentored junior engineers.

✨Understand AWS Services

Familiarise yourself with AWS services like EC2, S3, and Lambda. Be prepared to discuss how you can contribute to enhancing their availability and performance, aligning with the goals of the ESC initiative.

Systems Engineer, ESC Managed Operations
Amazon

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  • Systems Engineer, ESC Managed Operations

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-02

  • A

    Amazon

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