IT Engineer Apprentice - 24 Fixed Term Contract in Swansea

Are you passionate about technology and telecommunications? Do you aspire to manage IT projects and lead teams in providing cutting-edge IT services and cyber security? If so, we have an exciting opportunity for you to join our team as an IT Engineer Apprentice. In this role, you'll be at the forefront of our organisation's IT operations, developing the skills and knowledge needed to become a proficient IT professional. Working alongside experienced IT engineers, you'll gain hands-on experience in managing IT projects, supporting various IT services, and implementing robust cyber security measures.

Responsibilities

• Providing technical support and resolving complex IT issues for internal and external customers
• Assisting in the management of IT projects, from planning to implementation
• Supporting the maintenance and security of IT systems and networks
• Collaborating with team members to develop and implement IT solutions
• Participating in the design and maintenance of websites and databases
• Contributing to the development and testing of software applications
• Assisting in the administration and security of IT systems
• Continuously learning and adapting to new technologies and industry best practices

About the Apprenticeship

As an IT Engineer Apprentice, you'll have the opportunity to gain expertise in a wide range of areas, including IT project management, cyber security, network administration, and software development. You'll develop a strong understanding of IT infrastructure, telecommunications systems, and the principles that govern their operation and security. We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem-solving abilities, and excellent customer service skills. A proactive, organized approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.

Company and Culture

Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship, you'll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you're a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.

Program Structure

You will gain a vast range of useful experiences and skills whilst working towards the Level 4 Digital Infrastructure Engineer Apprenticeship qualification. As a working student, your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies. You will build your skills over a 24-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.

Inclusion and Equality

We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture of inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We're committed to building a workforce that reflects the customers and communities we serve. We're continuously raising our performance bar as we strive to become Earth’s Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Qualifications

Basic Qualifications

• To qualify for this programme you must:
• Be 18 years or over before the start date (September 2026)
• Have the right to live and work in Wales (if you are on a visa, this needs to enable you to legally work and reside in Wales for the entire duration of the program).
• Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
• Be a resident of Wales for the entire duration of the program
• Not be registered to study on a UK government funded course ending August 2026 or later
• Have at least 5 GCSEs C grade (grade 4) or above including Maths and English

Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/ Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval. PLEASE NOTE: This position is a 24 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship. This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation.

Preferred Qualifications

• These will be a plus for your career at Amazon, but are not necessary to enter the programme:
• You are able to operate in a fast-paced environment
• You are able to demonstrate drive and a passion for learning

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.