At a Glance
- Tasks: Lead IT projects that enhance Amazon's fulfilment operations and improve performance metrics.
- Company: Join Amazon, a global leader in e-commerce and technology.
- Benefits: Competitive salary, diverse work environment, and opportunities for career growth.
- Other info: Be part of an inclusive culture that values innovation and diversity.
- Why this job: Make a real impact on how millions of packages are delivered worldwide.
- Qualifications: Experience in program management and data-driven decision making.
The predicted salary is between 60750 - 74250 £ per year.
Job ID: 10416957 | Amazon UK Services Ltd.
The Ops Tech Solutions Deployment (OTS-D) organization manages the IT Infrastructure scope of a complex suite of projects.
It is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfilment.
Our projects deliver on the solutions that power the physical fulfilment of our customers’ orders.
These projects include the deployment of IT Infrastructure for new site launches, new customer products and existing infrastructure enhancements across the globe that has a direct impact on the ability to ship packages to millions of Amazon. com customers across the world.
As a Sr.
IT Program Manager of regional governance, you will be the regional owner of the Program Management Office (PMO), defining the overall strategy and driving initiatives to improve the tooling, governance and measurement of project and program performance across UK, EU and Middle East.
You will drive regional governance and reporting mechanisms for our deployment projects and programs, define and measure key performance indicators, drive reporting compliance and data accuracy.
You will use program performance indicators to identify and deliver initiatives to improve performance and operational efficiencies.
In this role you will also lead regional project and program resource demand forecasting and capacity planning.
Supporting work allocation and prioritization discussions at a regional level.
- Be the regional representative on Global PMO initiatives, supporting the execution in EU, UK and Middle East
- Define and measure our project and program performance KPIs
- Own forecasting mechanisms and actual reporting for program resources and budgets
- support the creation and and maintenance of regional governance mechanisms and policies
- Maintaining program management standard operating procedures
- Support enhancement definition and user testing of our program management tools
- Basic Qualifications
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Bachelor's degree
- Experience using data and metrics to drive improvements
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Preferred Qualifications
- Experience leading process improvements
- Knowledge of general AI tools
- PMP
- Knowledge of IT system hardware and network concepts
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience leading program management system/tool enhancement
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Please consult your Privacy Notice ( https://www. amazon. jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon. jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Sr. IT Program Manager (Fulfillment & Operations) employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
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We think this is how you could land Sr. IT Program Manager (Fulfillment & Operations)
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We think you need these skills to ace Sr. IT Program Manager (Fulfillment & Operations)
Some tips for your application 🫡
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✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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