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- Tasks: Drive business development for Amazon Connect, collaborating with sales and marketing teams.
- Company: Join AWS, the leading cloud platform known for innovation and customer obsession.
- Benefits: Enjoy flexible work-life balance, mentorship, and career growth opportunities.
- Why this job: Make a real impact in a fast-growing team and help customers thrive.
- Qualifications: Experience in business development and CCaaS/CRM is essential.
- Other info: Be part of an inclusive culture that values diversity and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, CCaaS background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO) CXE team as a Business Development Specialist!
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Responsibilities- Own the business development strategy and execution for Amazon Connect in UKI, collaborating with teams in the field including Sales, Partners, Marketing, and other Specialists.
- Leverage your expertise in CX/CCaaS/CRM to understand the most important customer needs to address.
- Lead cross-functional initiatives to expand territories/accounts, develop scalable programs to drive adoption, and identify new opportunities.
- Develop and execute goals to drive long term growth in your territory, while meeting revenue and non-revenue driven KPI’s.
- Bring customer data and market signals back to EMEA and Worldwide teams to ensure we are prioritising the right features and services for our customers.
- Deliver monthly/quarterly business reviews and operational planning documents for your respective territory.
- Drive geographical scale through external partners; Partner with cross functional teams, and execute customer acquisition strategies and programs.
- Several years of demonstrable business development experience.
- Significant domain experience in CCaaS / CRM / SaaS.
- Exceptional interpersonal and communication (both written and verbal) skills with experience communicating to technical and non-technical audiences.
- Established track record of credibility as a technology advisor with customer executives (e.g. CEO, COO, CIO, CTO, CMO) and Line of Business Leaders.
- Experience and success in negotiating complex deals with customers and partners.
- Experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing go-to-market growth initiatives and sales motions.
- Deep understanding of cloud technologies, including public and hybrid cloud platforms.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information.
Sr. BD Specialist – Amazon Connect UKI, Amazon Connect employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. BD Specialist – Amazon Connect UKI, Amazon Connect
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Understand AWS's products and services, especially Amazon Connect. Be ready to discuss how your experience aligns with their needs and how you can help them grow.
✨Tip Number 3
Showcase your skills! If you’ve got a portfolio or examples of your work, bring them along. Whether it’s a presentation, a case study, or even a project you’ve led, having tangible proof of your abilities can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the AWS team. So, get that application in and let’s make it happen!
We think you need these skills to ace Sr. BD Specialist – Amazon Connect UKI, Amazon Connect
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for customer success and cloud technology aligns with our mission at AWS.
Tailor Your Experience: Make sure to highlight your relevant experience in CCaaS, CRM, or SaaS. We love seeing how your background can contribute to our team, so don’t hold back on those specific achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language to convey your skills and experiences without unnecessary jargon.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for the role.
How to prepare for a job interview at Amazon
✨Know Your Stuff
Make sure you brush up on your knowledge of CCaaS, CRM, and cloud technologies. Understand how Amazon Connect fits into the broader AWS ecosystem and be ready to discuss its features and benefits. This will show that you're not just interested in the role but also passionate about the product.
✨Showcase Your Sales Savvy
Prepare to share specific examples of your past business development successes. Highlight any complex deals you've negotiated and how you navigated challenges. This will demonstrate your ability to drive revenue and growth, which is crucial for this position.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to communicate with both technical and non-technical audiences, so being able to adjust your language accordingly is key. Consider doing mock interviews to refine your communication skills.
✨Emphasise Collaboration
Since this role involves working with cross-functional teams, be prepared to discuss how you've successfully collaborated in the past. Share examples of how you’ve partnered with sales, marketing, or other specialists to achieve common goals. This will highlight your teamwork skills and adaptability.
