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For Companies At a Glance
- Tasks: Lead teams to ensure efficient order fulfilment and operational excellence.
- Company: Join Amazon, a global leader in logistics and innovation.
- Benefits: Competitive salary, diverse work environment, and career growth opportunities.
- Why this job: Make a real impact on customer delivery experiences and drive operational improvements.
- Qualifications: Degree and experience in people management and data-driven decision making.
- Other info: Dynamic, supportive team culture with 24/7 operations.
The predicted salary is between 36000 - 60000 £ per year.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites.
At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Operations Manager,AMZL in Southampton employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager,AMZL in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former Amazon employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for your interview by diving deep into Amazon's leadership principles. Think of examples from your past experiences that showcase how you've demonstrated these principles, especially around operational excellence and team leadership. We want to see how you can bring those values to life!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in managing teams and improving operational performance. The more comfortable you are talking about your skills, the better you'll shine during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Amazon family. Keep an eye on the roles that pop up and jump on them as soon as you can!
We think you need these skills to ace Operations Manager,AMZL in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight your leadership experience and any relevant achievements in operational excellence to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operations and how you can contribute to making Amazon Logistics even better. Be genuine and let your personality come through.
Showcase Your Data Skills: Since data-driven decision-making is key in this role, be sure to mention any experience you have with analysing performance metrics or using data to influence business outcomes. We love candidates who can back up their claims with numbers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Amazon
✨Know Your Operations
Familiarise yourself with Amazon's operational processes and the specific challenges faced in logistics. Understand how the role of an Operations Manager fits into the bigger picture and be ready to discuss how you can drive operational excellence.
✨Showcase Leadership Skills
Prepare examples that highlight your experience in managing teams and driving performance. Be ready to discuss how you've mentored others and improved team dynamics, as this role is all about leading and developing Area Managers.
✨Data-Driven Decision Making
Brush up on your ability to analyse data and use it to influence business decisions. Be prepared to share specific instances where you've used data to improve operational performance or solve problems in a previous role.
✨Emphasise Continuous Improvement
Demonstrate your knowledge of Lean, Six Sigma, or Kaizen techniques. Discuss any initiatives you've led that resulted in process improvements, as Amazon values innovative thinking and continuous improvement in their operations.
