Solutions Architect, Retail/CPG

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
Customers are looking for strategic partners to help them thrive in rapidly changing business context. As a solutions architect, you will have opportunities to influence customers\’ cloud journey right from the start. You will have a chance to influence architectural decisions to help customers adopt AWS cloud in a more reliable and secure way while at the same time helping the customers realize tangible business value from cloud adoption. Most importantly, as a Trusted Advisor, you will provide customers with technical insight, technology roadmap, and right technical choices to transform IT in rapidly changing environment.
• Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs, going beyond what they say and into what they really need, and develop new solutions that best match those needs.
• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and craft scalable, flexible, and resilient cloud architectures
• Act as a thought leader playing a role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops, etc .
• Deeply understand AWS platform and architectural best practices. Also develop unique technical capability, be it specialized knowledge in a particular technical or industry domain where you will become a go-to person for both customer and your team
• As a Builder, you’ll shape the direction of our products and services through gathering
feedback from customers whilst collaborating with our engineering and service teams.
A day in the life
In this role, your technical depth, business aptitude, and ability to steer technology discussions at all levels will enable you to shape the customer journey. Your thought leadership, ability to look beyond the technology, and more holistically at the value technology creates for our customers, is crucial to your success.
After joining our team, you will be provided with a ramp-up plan and a mentor to ensure you get off to a good start. After that we will ask you to dive deeply into your customer\’s business and technology situations and help them identify which of their issues and goals can be best served by adopting AWS cloud. We will also ask you to enable the customers to be successful in their cloud adoption by answering their technical questions, removing technical blockers they encounter, delivering hands-on workshops, and providing architectural guidance. At AWS, Customer Obsession is in our DNA so you will need to become a Trusted Advisor to our customers and to ensure that they are able to achieve their business objectives with the help of AWS cloud technology. You have an opportunity to work with a variety of customers, present at several AWS events , conduct internal training, and publish blogs and whitepapers. You will also have an opportunity to influence the direction of our products by providing actionable customer feedback to the service teams.
About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
About the team
You will be part of a team of very supportive people who will help you be successful. This team is for people with Builder mentality who are self-driven, willing to take Ownership of things and see them through, able to Earn Trust of our customers and their colleagues by delivering on their commitments. We are looking for visionaries who start by Diving Deep on the business objectives of a customer, imagine the future on their behalf, then Invent a way of getting there, and finally Deliver Results with and on behalf of the customer.
Key job responsibilities
As a key member of the team, ensure success in building and migrating applications, software and services on the AWS Cloud.
In partnership with the extended AWS team, formulate and execute a strategy to exceed revenue objectives through the adoption of AWS Cloud in India.
Educate customers on the value proposition of AWS Cloud, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud and deliver end objective.
Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS cloud services.
Build relationships with senior technical stakeholders within customers to enable them to be cloud advocates and to ensure better customer experience.
Act as a technical liaison between customers and other teams (service engineering, support, training etc) in India and provide support, as required.
Capture and share best-practice knowledge amongst the AWS solutions architect community.
Author or otherwise contribute to customer-facing publications such as whitepapers, blog etc.
A day in the life
You will start your day by preparing for an upcoming customer meeting by learning new technical concepts by trying hands-on workshops, demos and develop a deep understanding of concepts. You will meet senior customer stakeholders to understand their business challenges and discuss ideas on how to solve them. You will collaborate with AWS specialist teams, Service teams and many others to develop the right solutions for your customer or solve blockers. You will create reusable artifacts from your learnings.

BASIC QUALIFICATIONS

– 6+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
– 6+ years of IT development or implementation/consulting in the software or Internet industries experience
– At least 3+ years of experience in a direct customer facing role including interactions with CXO level stakeholders. Experience must demonstrate projects where you have influenced CXOs to take up business or technology transformations based on your recommendations.

PREFERRED QUALIFICATIONS

– 5+ years of infrastructure architecture, database architecture and networking experience
– Experience working with end user or developer communities
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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