Senior Reliability Maintenance Engineering Technician (Fulfillment & Operations)

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you will help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you will pay close attention to our processes to help maintain our high standards, and you will put in place upgrades to take that standard even higher.

Responsibilities:

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes.
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required.
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers.
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible.
• Support in finding ways to continually improve systems and standardise processes across the EU network.

A day in the life:

In every shift, you will be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you will suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You will also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You will work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you will be well-placed to progress into more senior roles.

About the team:

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We are a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic Qualifications:

• Experience working as a technical lead.
• Experience in electrical or mechanical engineering.
• Experience in English-language communication skills, both written and verbal.
• A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject.
• Relevant experience in automation or material handling equipment environments.

Preferred Qualifications:

• Experience working in a multi-contractor and multi-site working environment.
• Understanding of PLC based controls systems and statutory compliance requirements.
• Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks.
• A degree preferably in a technical discipline or operations.