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- Tasks: Lead innovative projects to enhance customer experience and streamline operations.
- Company: Join Amazon, a global leader in e-commerce and technology.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact on operations while working with a dynamic team.
- Qualifications: Experience in program management and strong communication skills required.
- Other info: Diverse and inclusive workplace with a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
This is a part-time (20-30 hours per week) fixed-term contract position for 10-11 months. We welcome candidates seeking part-time opportunities and are open to discussing flexible arrangements, including the possibility of starting full-time with a transition to reduced hours.
Amazon Operations is looking for a detail-oriented, methodical, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager. In this role, you will encourage innovation in Amazon's operations network. You will be responsible for defining, scoping and implementing completely new ideas to deliver the highest quality customer experience while minimizing cost and improving speed of service. You will work on defining the business strategy to transform the current operations environment while influencing Senior Leadership on the direction for the operations business.
The programs you run will have a direct impact on our Fulfilment centre, Sortation Centre or Delivery Station operational processes, working across first, middle and final mile operations.
The Program Manager determines strategy, prioritizes projects/initiatives and feature sets, and aligns with and sets stakeholders expectations for Amazon. This requires interaction with a wide range of internal and external stakeholders, including finance, customer service, HR and technical teams.
Key job responsibilities:- You will have full ownership of a program from scoping/creation until implementation.
- You will work closely with a team of Sr. Program and Product Managers to coordinate the collection and implementation of requirements, ensure alignment with corporate goals and contractual obligations.
- You will need to define, prioritize and plan the resources and technical requirements needed for programs to be delivered on time.
- You will work with external stakeholders in order to generate program adoption and ensure an effective implementation.
- You will write and review business cases, perform supporting research and analysis, write specifications, and define the product development from design to release.
- You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements.
- You will retrieve and analyse data using Excel, Access, SQL or other data management systems.
- You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program.
Ideal candidates will be good communicators, curious, highly motivated and effective within distributed teams.
Basic Qualifications:- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information.
Senior Program Manager - FTC, Transportation Services (Part-Time, Fixed Term Contract) employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager - FTC, Transportation Services (Part-Time, Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amazon, especially those in similar roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by diving deep into Amazon's leadership principles. We want to show how our experiences align with their values, so think of examples that highlight our skills and achievements.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more we rehearse, the more confident we'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our application to highlight the skills that matter most for the role.
We think you need these skills to ace Senior Program Manager - FTC, Transportation Services (Part-Time, Fixed Term Contract)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Program Manager role. Highlight your experience in program management and how it aligns with the job description. We want to see how your skills can drive innovation in our operations!
Showcase Your Data Skills: Since this role involves using data to drive improvements, don’t forget to mention your experience with data analysis tools like Excel or SQL. We love candidates who can back up their claims with metrics, so share specific examples of how you've used data to make decisions.
Communicate Clearly: Effective communication is key in this role. When writing your application, be clear and concise. Use straightforward language to describe your past experiences and how they relate to the responsibilities outlined in the job description. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Amazon!
How to prepare for a job interview at Amazon
✨Know Your Program Management Inside Out
Make sure you brush up on your program management skills and methodologies. Be ready to discuss your experience with end-to-end delivery, how you've used data to drive improvements, and any specific projects where you've influenced senior leadership.
✨Showcase Your Communication Skills
Since this role involves clear communication with various stakeholders, prepare examples that highlight your ability to convey complex information simply. Think about times when you’ve had to write business cases or status reports and how you ensured everyone was aligned.
✨Demonstrate Your Analytical Prowess
Get comfortable with data analysis tools like Excel, Access, or SQL. Be prepared to discuss how you've used these tools in past roles to monitor project execution and improve processes. Bring specific examples of metrics you've tracked and the outcomes achieved.
✨Emphasise Your Customer-Obsessed Mindset
Amazon values a customer-obsessed approach, so think about how you've put customers at the heart of your projects. Prepare to share stories that illustrate your innovative thinking and how you've improved customer experiences while managing costs.
