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- Tasks: Lead a team to drive new seller acquisition and success in the Amazon marketplace.
- Company: Join Amazon, the world's most customer-centric company with millions of sellers globally.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a mission to empower sellers and enhance the e-commerce experience.
- Qualifications: MBA required; experience in data analysis, team management, and process improvement preferred.
- Other info: Inclusive culture that values diverse perspectives and supports workplace accommodations.
The predicted salary is between 43200 - 72000 £ per year.
Senior Manager, New Seller Success (India), Seller Marketing & Success
Are you customer obsessed, flexible, smart, analytical, strategic yet execution-focused, and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
We are seeking a talented Senior Manager for the India marketplace to lead as a single-threaded leader, driving new seller acquisition and success through scaled channels. You will establish mechanisms to drive key business metrics in collaboration with the wider team and partner/stakeholder teams across India.
Amazon strives to be Earth\’s most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million sellers across 10 countries list their products on Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem, helping us offer the Earth’s largest selection and lowest prices.
Key job responsibilities
- Lead a team of program managers and operations, defining and executing strategies to acquire new sellers at scale and enable their success on the marketplace.
- Develop insights based on market research, benchmarking, and trend analysis in a fast-paced environment.
- Collaborate with IN Stores and WW Partner teams to align on strategies and initiatives.
- Identify and analyze data regularly to isolate issues, drive improvements, and prioritize program opportunities.
- Set up performance mechanisms, track progress, and manage obstacles to meet objectives.
- Communicate performance insights, root-cause analyses, and improvement areas.
- Anticipate bottlenecks, escalate issues, make tradeoffs, and balance priorities across stakeholders.
- Drive adoption of internal mechanisms and seller-facing tools for long-term benefits.
- Gain support for strategies by writing narratives and influencing peers and senior leadership.
BASIC QUALIFICATIONS
- Experience analyzing data and assessing performance drivers.
- Experience leading stakeholder engagements and presentations with senior and international leaders.
- Experience managing teams.
- Experience improving and creating processes and structures to achieve goals.
- MBA qualification.
PREFERRED QUALIFICATIONS
- MBA from top-tier universities.
- Passionate about people and customers, believing service quality depends on customer perception.
- Data-driven decision-making skills in a complex, fast-changing environment.
- Experience handling ambiguity and independently defining area charters.
- Results-oriented with strong analytical, mediation, and problem-solving skills.
- Experience in e-commerce, retail, or process operations is advantageous.
- Familiarity with data reporting tools like SQL.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link . Amazon is an equal opportunity employer and does not discriminate based on veteran status, disability, or other protected categories.
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Senior Manager, New Seller Success (India), Seller Marketing & Success employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, New Seller Success (India), Seller Marketing & Success
✨Tip Number 1
Familiarise yourself with the e-commerce landscape in India. Understanding local market trends, consumer behaviour, and competitive dynamics will help you demonstrate your strategic thinking during interviews.
✨Tip Number 2
Prepare to discuss your experience with data analysis and performance metrics. Be ready to share specific examples of how you've used data to drive improvements and make informed decisions in previous roles.
✨Tip Number 3
Showcase your leadership skills by preparing anecdotes that highlight your experience managing teams and leading cross-functional projects. Emphasise your ability to influence stakeholders and drive results.
✨Tip Number 4
Research StudySmarter's values and culture. Being able to align your personal values with ours will not only help you stand out but also show your genuine interest in being part of our team.
We think you need these skills to ace Senior Manager, New Seller Success (India), Seller Marketing & Success
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, data analysis, and team management. Use specific examples that demonstrate your ability to drive new seller acquisition and success.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer-centric service and how your background aligns with the role. Mention your MBA qualification and any relevant experiences that showcase your strategic thinking and execution focus.
Highlight Analytical Skills: Since the role requires strong analytical skills, provide examples of how you've used data to drive decisions and improve processes in previous roles. Mention any familiarity with data reporting tools like SQL.
Prepare for Interviews: Anticipate questions about your leadership style, experience with stakeholder engagement, and how you handle ambiguity. Be ready to discuss specific metrics you've improved and how you communicate performance insights.
How to prepare for a job interview at Amazon
✨Show Your Customer Obsession
Demonstrate your understanding of customer needs and how you can enhance their experience. Prepare examples of how you've previously prioritised customer satisfaction in your work.
✨Highlight Your Analytical Skills
Be ready to discuss specific instances where you've used data to drive decisions. Familiarise yourself with relevant metrics and be prepared to explain how you would analyse performance drivers in the role.
✨Prepare for Stakeholder Engagement
Think about how you would communicate with various stakeholders. Have examples ready that showcase your experience in leading presentations and engaging with senior leaders effectively.
✨Emphasise Your Leadership Experience
Share your experiences managing teams and driving success through collaboration. Highlight any processes you've improved or created, and how they contributed to achieving business goals.
