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- Tasks: Lead complex cloud projects and bridge business needs with technical solutions.
- Company: Join AWS, the leading cloud platform trusted by startups and Global 500 companies.
- Benefits: Enjoy flexible work-life balance, mentorship opportunities, and a culture of inclusion.
- Why this job: Shape innovative cloud strategies while exceeding customer expectations in a diverse team.
- Qualifications: Experience in technical program management and strong communication skills required.
- Other info: UK Government Security Clearance is necessary; travel to client sites is expected.
The predicted salary is between 43200 - 72000 £ per year.
Senior Engagement Manager, Professional Services, UK NatSec, WWPS
Job ID: 2972244 | AWS EMEA SARL (UK Branch)
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.
As you progress, you\’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers.
UK Government Security Clearance is required for this role ( UK Nationality is required for this role.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
Distilling customer needs into clear technical requirements and map them to business outcomes
Decomposing complex technical problems into actionable, deliverable solutions
Contributing to technical documentation and define documentation standards
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
• Experience in technical program management, with customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs
• Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Strong business acumen and ability to articulate cloud value propositions to C-level executives
• Ability to quickly understand complex business and technical environments
PREFERRED QUALIFICATIONS
• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
• Proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Senior Engagement Manager, Professional Services, UK NatSec, WWPS employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engagement Manager, Professional Services, UK NatSec, WWPS
✨Tip Number 1
Familiarise yourself with AWS services and architectures. Understanding the technical aspects of AWS will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former AWS employees, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for scenario-based questions that assess your project management skills. Be ready to discuss specific examples where you've successfully led complex projects, as this is crucial for the Engagement Manager role.
✨Tip Number 4
Stay updated on the latest trends in cloud computing and security, particularly in the context of UK National Security. This knowledge will help you engage effectively with clients and demonstrate your expertise.
We think you need these skills to ace Senior Engagement Manager, Professional Services, UK NatSec, WWPS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical program management and cloud solutions. Emphasise your customer-facing roles and any leadership positions you've held, particularly in complex projects.
Craft a Compelling Cover Letter: In your cover letter, connect your skills and experiences directly to the job description. Discuss how your background aligns with AWS's mission and values, and express your enthusiasm for the role and the company.
Highlight Relevant Certifications: If you have AWS certifications or project management qualifications like PMP, make them prominent in your application. This shows your commitment to professional development and expertise in the field.
Showcase Communication Skills: Since the role requires strong communication abilities, provide examples of how you've successfully conveyed technical concepts to non-technical audiences. This could be through past projects, presentations, or team collaborations.
How to prepare for a job interview at Amazon
✨Understand AWS Services
Make sure you have a solid grasp of AWS services, architectures, and best practices. Be prepared to discuss how these can be applied to solve complex business problems, as this will demonstrate your technical expertise and understanding of the role.
✨Showcase Project Management Skills
Highlight your experience with project management methodologies, especially agile. Be ready to provide examples of how you've successfully led large transformation programmes and managed risks in previous roles.
✨Communicate Effectively
Practice explaining technical concepts in simple terms. You’ll need to bridge the gap between technical and non-technical audiences, so showcasing your communication skills will be crucial during the interview.
✨Prepare for Customer-Facing Scenarios
Since this is a customer-facing role, think of examples where you've successfully interacted with clients or stakeholders. Be ready to discuss how you’ve built trusted relationships and delivered value to customers in past projects.
