At a Glance
- Tasks: Lead vendor management initiatives and drive strategies for long-term success.
- Company: Join Amazon's Corporate Infrastructure Services team, supporting IT for corporate offices worldwide.
- Benefits: Enjoy a diverse workplace, opportunities for growth, and a focus on employee well-being.
- Why this job: Be a key player in enhancing vendor relationships and improving operational excellence.
- Qualifications: Bachelor's degree and 6+ years in program or project management required.
- Other info: Amazon values diversity and is committed to creating an inclusive environment.
The predicted salary is between 43200 - 72000 £ per year.
Description
The Regional Vendor Program Manager (CIS) is responsible for managing complex cross-functional vendor management initiatives that have cross-organizational impact. The role requires the ability to think strategically, act tactically, analyze vendor performance effectively, and display strong relationship management and critical thinking skills. The candidate must be able to build strong working relationships – both internally and externally – and demonstrate exceptional organizational skills and attention to detail.
The Regional Vendor Program Manager (CIS) is viewed as a subject matter expert in their domain and are consulted by both levels above and below. They develop and implement processes to address not only short-term vendor performance issues but also position the organization for long-term success in vendor relationships. Engagement and relationship-building with vendors and internal stakeholders are essential to this role.
The ideal candidate will have proven executive-level communication skills and the ability to easily shift between macro and micro perspectives, balancing operational vendor management, strategic planning, and performance optimization responsibilities. They must be organized, detail-oriented, and have an analytical way of thinking, with the ability to dive deep into vendor performance metrics and service delivery processes.
Key job responsibilities
Own and drive the overall strategy and execution of a large vendor management program, managing its lifecycle from concept to delivery.
Develop and implement vendor allocation strategies, performance metrics, and management processes that drive measurable results and set the organization up for long-term success.
Partner with stakeholders, customers, and internal teams to determine vendor priorities, resource allocation, and program objectives.
Manage difficult, cross-functional projects related to vendor management, delivering high-quality results that improve efficiency, compliance, and operational excellence.
Drive crisp decisions about vendor selection, work allocation, and performance management, proactively identifying and mitigating risks before they become roadblocks.
Identify, develop, and implement efficiency opportunities and best practices to drive operational excellence and efficiency in vendor management.
Develop and maintain comprehensive vendor capability maps and performance tracking mechanisms.
Lead quarterly business reviews (QBRs) with key vendors, synthesizing performance data and driving improvement initiatives.
Monitor and facilitate progress against vendor performance goals and targets u2013 strategic, operational, and financial.
Partner and work with other business units, including TSI, to influence strategic directions in vendor management.
Contribute and assist leaders in the annual planning process, vendor allocation, and portfolio management of vendor resources.
Deliver standardized, scalable, automated solutions to ensure effective vendor performance tracking and optimization.
Manage program communications, including executive-level reporting on vendor performance, spend analysis, and strategic recommendations.
Be a people-focused organizational leader. Help grow talent by willingly imparting your skills and knowledge in vendor management, serving as a mentor and developer of others.
About the team
The Corporate Infrastructure Services team (CIS) is part of the IT Services organization that supports all Amazonians at corporate offices. CIS design, plan, build, maintain and deprecate the infrastructure in all corporate offices worldwide. This includes running Amazonu2019s corporate campus & building infrastructure worldwide.
Everything from deploying and maintaining the wired and wireless networking to printers, to the meeting experience in our conference rooms. Where thereu2019s technology at play in these buildings, CIS is responsible for the customer experience and measuring the end-to-end performance. We are passionate about ensuring our customers receive world class IT Services and making sure they have the best possible experience while working from the office.
Basic Qualifications
– Experience defining program requirements and using data and metrics to determine improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
– Bachelor\’s degree
– 6+ years of program or project management experience
Preferred Qualifications
– 5+ years of data analysis experience
– 5+ years of vendor management experience
– 5+ years of managing stakeholders in cross-functional project experience
– 5+ years of purchasing experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
Regional Vendor Program Manager (CIS),IT Services employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Vendor Program Manager (CIS),IT Services
✨Tip Number 1
Familiarise yourself with vendor management best practices and frameworks. Understanding the latest trends and methodologies in vendor management will help you speak confidently about your strategic approach during interviews.
✨Tip Number 2
Network with professionals in the IT services and vendor management sectors. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed vendor relationships in the past. Highlight your ability to analyse performance metrics and implement improvements, as this aligns closely with the job requirements.
✨Tip Number 4
Research the Corporate Infrastructure Services team and their projects. Understanding their goals and challenges will allow you to tailor your discussions and demonstrate your genuine interest in contributing to their success.
We think you need these skills to ace Regional Vendor Program Manager (CIS),IT Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vendor management, program strategy, and project management. Use specific examples that demonstrate your ability to manage complex cross-functional initiatives.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic thinking and relationship management skills. Mention how your previous experiences align with the responsibilities of the Regional Vendor Program Manager role.
Highlight Analytical Skills: Given the importance of data analysis in this role, include any relevant metrics or data-driven results from your past work. This will showcase your analytical mindset and ability to drive performance improvements.
Showcase Communication Skills: Since executive-level communication is crucial, provide examples of how you've effectively communicated with stakeholders at various levels. This could include presentations, reports, or successful negotiations.
How to prepare for a job interview at Amazon
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Regional Vendor Program Manager. Familiarise yourself with vendor management strategies, performance metrics, and how to build strong relationships with stakeholders. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and how you've used metrics to drive improvements in past roles. Highlight specific examples where your analytical thinking led to successful vendor management outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of examples from your previous experience where you managed complex projects or resolved vendor-related issues effectively.
✨Demonstrate Relationship Management
Since building relationships is key in this role, be ready to share examples of how you've successfully collaborated with both internal teams and external vendors. Emphasise your communication skills and ability to influence stakeholders at all levels.