At a Glance
- Tasks: Ensure top-notch quality for Alexa features and devices through innovative testing strategies.
- Company: Join Amazon, a global leader in technology and innovation, shaping the future of voice experiences.
- Benefits: Enjoy flexible working options, competitive pay, and a vibrant workplace culture.
- Why this job: Be part of a team that enhances user experiences for millions worldwide while embracing diversity.
- Qualifications: Fluent in Dutch with experience in QA processes, test planning, and technical troubleshooting.
- Other info: Opportunity to work on cutting-edge technology and collaborate with diverse teams globally.
The predicted salary is between 36000 - 60000 £ per year.
Quality Assurance Engineer (Dutch), Alexa Global Quality, Alexa Global Quality
Job ID: 3035205 | Amazon Development Centre (London) Limited
Are you interested in shaping the future of the Alexa experience for customers around the world?
Alexa Global Quality is looking for experienced Customer Obsessed Quality Assurance Engineer who is able to innovate, design and deliver quality campaigns for Alexa customers around the world.
Our team works backward from our international customers across the globe to create authentically-native, delightful Alexa features in their language.
Key job responsibilities
* Own the everyday product quality for your workstream
* Work with a team of Engineering and Product professionals to ensure the highest quality product is delivered against defined milestones.
* Monitor production trends and take action to improve the customer experience
* Evaluate device and Alexa functionality, create and own test strategies that are highly-relevant to your customers that validate the quality for Alexa features and devices
* Develop and contribute automation and other quality tooling that improves test-efficiency across a global organization.
* Raise, triage and bring to resolution of defects. Improve the everyday user experience for Alexa customers world-wide
* Communicate with a wide range of partners and stakeholders (engineering teams and product management) to report programme status, collect requirements, evaluate alternatives and develop processes and/or tools as needed to support the organization
A day in the life
QAEs at Amazon maintain and push the high bar for quality in our products and services. We work on the latest innovations in the space of Alexa devices and features.
You take the time to deeply understand the complex technology that brings delightful experiences to our customers worldwide.
You own quality campaigns, design and execute test strategies that prevent defects and bad customer experiences from reaching our customers.
You advocate on behalf of our customers to improve the experience – no matter where they are or language they speak.
About the team
We take on the unique challenge of internationalizing Alexa features and devices for our customers. We deeply understand the linguistic, cultural and technical nuances that enable Alexa to delight customers everyday in an authentically-native way, across different cultures, languages and locations.
BASIC QUALIFICATIONS
– Experience developing high quality test plans, test designs, test strategies, and test execution
– Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
– Experience as QA lead on medium to large sized projects
– Experience scripting or coding
– Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
– Experience troubleshooting and debugging technical systems
– Native Fluency in Dutch
PREFERRED QUALIFICATIONS
– Experience with Android, iOS or other mobile application development or testing
– Experience of using test case management tools (e.g. Test Rail, TestLink) and issue management tools (Jira)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Quality Assurance Engineer (Dutch), Alexa Global Quality, Alexa Global Quality employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Engineer (Dutch), Alexa Global Quality, Alexa Global Quality
✨Tip Number 1
Familiarise yourself with the latest trends in quality assurance, especially in relation to voice technology and AI. Understanding how Alexa works and the specific challenges it faces will help you stand out during discussions.
✨Tip Number 2
Network with current or former employees of Amazon, particularly those in the Alexa Global Quality team. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with test strategies and automation tools. Be ready to share specific examples of how you've improved product quality in previous roles, as this will demonstrate your capability to contribute effectively.
✨Tip Number 4
Brush up on your Dutch language skills, as native fluency is a requirement. Practising technical vocabulary related to quality assurance in Dutch will help you communicate more effectively during the interview process.
We think you need these skills to ace Quality Assurance Engineer (Dutch), Alexa Global Quality, Alexa Global Quality
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Quality Assurance Engineer position. Familiarise yourself with the key job responsibilities and how your skills align with them.
Tailor Your CV: Customise your CV to highlight relevant experience in quality assurance, particularly any work with test plans, strategies, and automation tools. Emphasise your fluency in Dutch and any experience with mobile application testing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of the Alexa product. Mention specific examples of how you've improved product quality in previous roles and how you can contribute to the team.
Highlight Technical Skills: Make sure to include any technical skills relevant to the role, such as scripting or coding experience, and familiarity with tools like Jira or Test Rail. This will demonstrate your capability to handle the technical aspects of the job.
How to prepare for a job interview at Amazon
✨Showcase Your QA Expertise
Be prepared to discuss your experience in developing test plans and strategies. Highlight specific projects where you led QA efforts, focusing on how you ensured high-quality outcomes.
✨Demonstrate Customer Obsession
Since the role is customer-focused, share examples of how you've advocated for users in past projects. Discuss any initiatives you've taken to improve user experience based on feedback or testing results.
✨Familiarise Yourself with Tools
Make sure you're comfortable discussing tools like Jira and any test case management software you've used. If you have experience with automation tools, be ready to explain how they improved your testing processes.
✨Prepare for Technical Questions
Expect questions related to troubleshooting and debugging technical systems. Brush up on your coding skills and be ready to demonstrate your problem-solving approach during the interview.