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For Companies At a Glance
- Tasks: Lead projects to expand Amazon's delivery network using data-driven insights.
- Company: Join Amazon, a global leader in logistics and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Why this job: Make a real impact on millions of customers while working with cutting-edge technology.
- Qualifications: 3+ years in project management, fluent in English and Japanese.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Amazon Last Mile (AMZL) aims to deliver customer orders as quickly, accurately, and cost-effectively as possible through the world\’s best last mile delivery. To achieve this goal, AMZL strives to innovate and deliver best-in-class services through pioneering new technologies and services.
The Attainment team\’s goal is expanding AMZL\’s network and improving AMZL share in the delivery area. We are looking for a program manager to help expand AMZL delivery network. This position identifies improvement opportunities based on data, and finds and leads actions necessary to expand the AMZL network in Japan. Program managers utilize in-house tools, work with fulfillment centers (FC) and middle mile (logistics network from FC to delivery stations), and combine data from various sources to execute optimal changes in a rapidly growing delivery network. This is a role that provides an exciting opportunity to be part of the world\’s largest logistics business. This team\’s analysis and idea-driven decisions impact millions of Amazon customers while optimizing speed and quality. The ideal candidate will be able to understand the full range of IT systems that control Amazon\’s logistics, understand the impact of configuration changes, and then change the system settings in line with the AMZL network expansion plan. The ideal candidate will be able to work independently and be enthusiastic data-driven. They will need not only IT and analytical skills, but also great communication skills, able to bring stakeholders together in situations where interests sometimes conflict.
Responsibilities
- Understand large-scale logistics control IT systems and change system settings in line with AMZL\’s network expansion plans.
- Communicate with stakeholders so that system changes do not interfere with delivery site operations. Facilitate systems for quick communication and automated processes.
- Manage network expansion project teams.
- Identify issues within the network that affect Attainments in advance, and support building a communication network within Amazon.
- By combining data from various sources, identify the causes of decrease in attainments and factors to increase them, and take action to improve them.
- Work with the BI/Data Engineering team to continuously improve data quality by promoting the collection of new data and the improvement of existing data.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- Business level of English and Japanese
PREFERRED QUALIFICATIONS
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience in building automated processes to efficiently operate daily operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Location: ES, Community of Madrid, Madrid
Posted: September 4, 2025 (Updated 12 days ago)
Posted: April 2, 2025 (Updated about 2 months ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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Program Manager, Last Mile S&OP Vol planning employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager, Last Mile S&OP Vol planning
✨Tip Number 1
Network, network, network! Reach out to people in the logistics and delivery space, especially those who work at Amazon. Use LinkedIn to connect and engage with them. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for your interviews by understanding Amazon's Last Mile operations inside out. Familiarise yourself with their IT systems and how they impact logistics. This will show you’re not just interested in the role but are genuinely passionate about improving their delivery network.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used data in past projects to identify issues and implement solutions. Bring examples of how you’ve improved processes or outcomes based on data analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to expanding the AMZL network.
We think you need these skills to ace Program Manager, Last Mile S&OP Vol planning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Program Manager role. Highlight your experience in project management and any relevant skills, especially those related to logistics and data analysis. We want to see how your background aligns with our goals at AMZL!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about expanding AMZL's delivery network. Share specific examples of how you've tackled similar challenges in the past. Let us know why you’re the perfect fit for this role!
Show Off Your Data Skills: Since this role involves a lot of data-driven decision-making, make sure to showcase your analytical skills. Mention any experience with tools like MS Access or SQL, and how you've used data to drive improvements in previous roles. We love a candidate who can back up their claims with numbers!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, it shows us you’re serious about joining the team at AMZL!
How to prepare for a job interview at Amazon
✨Know Your Logistics Inside Out
Make sure you understand the large-scale logistics control IT systems mentioned in the job description. Brush up on how these systems work and be ready to discuss how you can change system settings to align with AMZL's network expansion plans.
✨Data is Your Best Friend
Since this role is data-driven, come prepared with examples of how you've used data to identify issues and drive improvements in past projects. Be ready to talk about your experience with MS Access and SQL, as well as any automated processes you've built.
✨Communication is Key
You’ll need to communicate effectively with various stakeholders. Think of examples where you’ve successfully brought people together, especially in situations where interests conflicted. Highlight your ability to facilitate quick communication and automated processes.
✨Show Your Enthusiasm for Problem-Solving
Demonstrate your passion for identifying improvement opportunities. Prepare to discuss specific instances where you proactively identified problems within a network and took action to resolve them. This will show your potential employer that you're not just reactive but also proactive in your approach.
