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For Companies At a Glance
- Tasks: Lead projects to enhance customer experiences and solve complex business challenges.
- Company: Join Amazon, the world's most customer-centric company, focused on innovation and excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a visionary team that values creativity and data-driven decision making.
- Qualifications: 3+ years in program management, strong Excel and SQL skills, and cross-functional teamwork experience.
- Other info: Located in Bangalore, this role promotes an inclusive culture and offers workplace accommodations.
The predicted salary is between 36000 - 60000 £ per year.
Program Manager – AB India, Amazon Business India
Amazon’s vision is to be ‘earth’s most customer centric company’. The Program Manager in Amazon Business team is focused on understanding the needs (stated or unstated) of Business customers and coming up with creative solutions. The Amazon Business India Program Managers have end to end ownership for improving customer or seller experience on amazon including identifying opportunities, defining solutions, getting leadership buy in, prioritization of resources, delivering the project in partnership with partner teams and measuring impact. This role requires working on new business initiatives and partnering with operations, technology teams, and product development teams to implement these recommendations.
The Program Manager is
· Customer centric
· A visionary
· An experienced business manager
· Enthusiastic about solving complex problems
· Comfortable operating in fast paced environment
· A Data based decision maker
The position is located in Bangalore, India.
BASIC QUALIFICATIONS
– 3+ years of program or project management experience
– 3+ years of working cross functionally with tech and non-tech teams experience
– 3+ years of defining and implementing process improvement initiatives using data and metrics experience
– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
– Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
– 3+ years of driving end to end delivery, and communicating results to senior leadership experience
– 3+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Program Manager - AB India, Amazon Business India employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager - AB India, Amazon Business India
✨Tip Number 1
Familiarise yourself with Amazon's customer-centric approach. Understand their business model and how they prioritise customer needs. This will help you align your discussions during interviews with their core values.
✨Tip Number 2
Prepare to discuss specific examples of how you've driven process improvements in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your data-driven decision-making skills.
✨Tip Number 3
Network with current or former Amazon employees, especially those in program management roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Brush up on your Excel and SQL skills, as these are crucial for the role. Be ready to demonstrate your proficiency in using data to inform decisions, as this is a key aspect of the Program Manager position.
We think you need these skills to ace Program Manager - AB India, Amazon Business India
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and qualifications of the Program Manager position at Amazon Business India. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your program or project management experience, especially any cross-functional work with tech and non-tech teams. Use specific examples that demonstrate your ability to drive process improvements and deliver results.
Showcase Data Skills: Since the role requires data-based decision making, be sure to mention your proficiency in Excel and SQL. Provide examples of how you've used data and metrics to define program requirements and measure improvements in past roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for solving complex problems and your customer-centric approach. Make it clear why you want to work for Amazon and how you can contribute to their vision.
How to prepare for a job interview at Amazon
✨Understand the Customer-Centric Approach
Make sure to highlight your understanding of customer needs during the interview. Discuss how you have previously identified and addressed both stated and unstated customer requirements in your past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved in a fast-paced environment. Be ready to explain your thought process and the data-driven decisions you made to reach effective solutions.
✨Demonstrate Cross-Functional Collaboration
Since the role involves working with both tech and non-tech teams, share experiences where you successfully collaborated across different functions. Emphasise your ability to communicate effectively with diverse stakeholders.
✨Highlight Your Data Proficiency
Be prepared to discuss your experience with data analysis tools like Excel and SQL. Provide specific examples of how you've used data to drive process improvements and measure project impact.
