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- Tasks: Lead teams in a fast-paced Fulfillment Center, managing daily operations and supporting associates.
- Company: Join Amazon, a global leader in customer service and innovation.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a team shaping the future of customer service while making a real impact.
- Qualifications: High school diploma required; experience in Microsoft Office and warehouse settings preferred.
- Other info: This role requires physical stamina and adaptability to changing shifts.
The predicted salary is between 24000 - 36000 £ per year.
Job ID: 3029469 | Amazon Asia-Pacific Holdings Private Limited
Are you ready to champion customer service, Amazon style?
Are you up for creating solutions and solving tomorrow’s problems today?
Then we have an opportunity just for you!
We’re looking for Team Leads (Process Assistants) to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory.
They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.
The Team Lead will be assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.
Key Responsibilities:
– Support and work in the department as required
– Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
– Providing vacation coverage for Area Managers
– Providing policy follow-up, attendance tracking (duties do not extend to discipline)
– Tracking and reporting of labor hours
– Assisting the floor as an associate resource, training associates and verifying SOP compliance
– Ensuring successful area performance, through tracking, reporting and feedback of associate performance
– Participating in Operational Excellence initiatives in some capacity
– Filling in as needed with production duties
– Fully understanding workflow and daily production goals
– Reviewing and updating SOP as required
– Assisting in keeping work area clean and organized
– Identifying and addressing safety hazards within the work area
– Coaching associates to work safely at all times
– Participating in safety initiatives
– Referring all job injuries immediately to Area Manager
**Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs**
BASIC QUALIFICATIONS
– High school or equivalent
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
– Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
– Work 40 hours/week, and overtime as required
– 1+ years of Microsoft Office products and applications experience
PREFERRED QUALIFICATIONS
– 3+ years experience in a warehouse environment.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Process Assistant, Amazon Operations employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Assistant, Amazon Operations
✨Tip Number 1
Familiarise yourself with Amazon's core values and customer-centric approach. Understanding their commitment to customer service will help you align your responses during any discussions or interviews.
✨Tip Number 2
Highlight any previous experience in a warehouse or fast-paced environment. Be ready to discuss specific examples of how you've managed tasks, led teams, or improved processes in similar settings.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've had to create solutions on the spot, as this role requires quick thinking and adaptability.
✨Tip Number 4
Show enthusiasm for safety and operational excellence. Be prepared to discuss how you've contributed to a safe working environment and any initiatives you've been part of that improved operational efficiency.
We think you need these skills to ace Process Assistant, Amazon Operations
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Process Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in warehouse environments or roles that involved leadership, teamwork, and operational excellence. Use specific examples to demonstrate your skills.
Showcase Your Flexibility: Since the role requires working flexible hours, including weekends and holidays, make sure to mention your availability and willingness to adapt to changing schedules in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Amazon
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Process Assistant. Familiarise yourself with Amazon's operations and how the Fulfillment Centre functions. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team or managed tasks. Highlight your ability to allocate labour, lead meetings, and coach associates effectively.
✨Emphasise Safety Awareness
Safety is paramount in a warehouse environment. Be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you identified hazards or contributed to safety initiatives, as this aligns with Amazon's commitment to a safe workplace.
✨Prepare for Behavioural Questions
Expect behavioural interview questions that assess how you handle various situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your thought process and problem-solving skills effectively.
