At a Glance
- Tasks: Lead a high-performing team to deliver innovative IT strategies and exceed customer satisfaction.
- Company: Join Amazon Web Services, the leading cloud platform with a culture of innovation.
- Benefits: Enjoy flexible work-life balance, mentorship, and career growth opportunities.
- Other info: Diverse and inclusive workplace focused on employee development and success.
- Why this job: Make a real impact in cloud computing while working with top-tier clients and teams.
- Qualifications: Experience in IT management, consulting, and team leadership required.
The predicted salary is between 65962 - 80620 £ per year.
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Senior Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this leadership role, you'll manage a team of ProServe Managers and Delivery Consultants. You will work with our sales and account leadership to define the strategy for this customer segment.
You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. Routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance.
Sr. DPMs success is primarily measured by consistently delivering customer engagements, supporting sales through scoping technical requirements for our most strategic engagements. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
UK Government Security Clearance is required for this role.
Key job responsibilities
- Building and managing a high-performing team of Managers and Delivery Consultants
- Defining the strategy for the organisation through collaboration with leaders in the corresponding Account and ProServe Sales Team
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceeding customer satisfaction targets
Basic Qualifications
- Bachelor's degree in Computer Science, Math, or a related field
- Knowledge of compliance and security standards across the enterprise IT landscape
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility
- Experience with enterprise architecture including virtualization technologies and distributed architecture
Preferred Qualifications
- Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- Experience with design of modern, scalable delivery models for technology consulting services
- Experience with international sales and delivery work with global F500 enterprise customers and partners
- Experience with vertical industry sales and delivery work of contemporary services and solutions
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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Sr Delivery Practice Manager (DPM) - UK NatSec, Professional Services, UK NatSec, WWPS in Manchester employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
