Strategic Planning & Analysis Manager in London

The goal of Amazon Logistics is to build a world class last mile delivery operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible.The Capacity Planning Team provides AMZL with safe, cost-optimal and flexible capacity solutions for on-road operations, year-round and enabling the business to scale for seasonal peak demand increases. The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record and has experience in driving execution in a cross-functional environment, backed by well defined analysis and research. They thrive in a fast-paced environment, relish working with data, and enjoys the challenge of solving complex and ambiguous problems.This candidate will own defining and ramping programs to integrate new programs, business lines and delivery channels into the central AMZL UTR capacity planning cadence and process. You will identify the needs of the business, establish the product requirements and technology requirements to integrate the same, define a charter and execute this strategy end-to-end from inception to implementation. You will analyse gaps, iterate and improve future plans, while working across-functions and building key relationships to ensure that decisions and plans being made and execute, all come together for the benefit of the end customer and enables the AMZL operations to run as effectively as possible. You will challenge the unknown and strive for continuous improvement in key areas of our business.A successful candidate enjoys problem solving, is comfortable accessing and working with big data from multiple sources, and is enthusiastic about partnering with other teams across the business to deliver results. Drive optimisation of key Capacity Planning metrics, to delight our customers on both performance and cost, by delivering projects to improve demand & supply planning, support systems and tools developmentIdentify and develop programs to address area of opportunity for standardisation and efficiency improvement within the end to end last mile supply chainSupport programs across multiple work stream, ensuring teams execute daily and weekly cadence while also delivering key programs on timeEngage and earn trust of operational leaders across EU Amazon Logistics to help drive standardisation of process and execution frameworkDevelop cross-functional relationships with first, middle mile, fulfilment and central teams to drive overall EU operations alignmentPartner with central tech and expansion teams to facilitate the translation of business requirements into technology requests, and ensuring that UTR capacity planning has access to the best in class management platformsImplement a culture of continuous improvement through proven methodologiesEstablish scalable hiring processes that meet the needs of a multi-site operations with a broad set of skills and language requirementsBasic qualifications- Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field- Experience leading large-scale programs/projects- Experience defining and executing program requirements and using data and metrics to determine improvementsPreferred qualification - Experience identifying and solving complex problems through data analysis- Experience working in a fast-paced and ambiguous environment- Experience in any Bigdata architecture, or experience in SQL Server/MySQL and experience that includes strong analytical skills, attention to detail, and effective communication abilitiesAmazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.