At a Glance
- Tasks: Lead UX design projects and collaborate with diverse teams to enhance shopping experiences.
- Company: Join Amazon's innovative Alexa for Shopping team, shaping the future of AI shopping.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with a focus on innovation and collaboration.
- Why this job: Be a key player in creating the world's best AI Shopping Assistant.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 59400 - 72600 £ per year.
The Alexa for Shopping design team is seeking a Sr UX Design Program Manager to help us scale invention for Amazon’s personalised, agentic AI assistant. Our new experience brings together the best of Rufus and Alexa+ to deliver a more personal, helpful shopping experience across a wide range of surfaces and devices—from the Amazon Shopping app and website to Echo Show, where customers can now browse and shop the full Amazon store using voice, touch, or both.
You will collaborate closely with a cross functional group of designers, researchers, writers, engineers, scientists, and product managers throughout the planning, design, and development cycle. Your emphasis will be on the planning and prioritisation of key UX deliverables, with an eye to mitigating project risks and clearing blockers. You will work alongside design leadership to deliver a best-in-class conversational shopping experience to our hundreds of millions of customers. As you ramp up, you will take more ownership over driving the programme and representing the design function in key forums. We have a bold vision to create the world’s best AI Shopping Assistant, and this role will be a critical partner in delivering on that.
Key job responsibilities:
- Own programme strategy for end-to-end delivery
- Act as a bridge between UX, Engineering, and Product, connecting all three groups and making sure interdependencies are understood and planned for
- Establish and drive cross-organisational collaboration mechanisms with partner teams
- Apply project management best practices to make the team you work with more efficient
- Gather and bring clarity to project requirements
- Put structure in place to facilitate debates and decision-making
- Partner with UX leadership to prioritise team resources and make key programme decisions
- Identify roadblocks and drive the resolution of problems with appropriate autonomy
- Own design team communications, keeping both internal and partner teams informed and aligned on UX priorities and risks
- Consistently impart clear and concise summaries for team projects to leadership and answer questions in detail
A day in the life: You empower the UX team to own their timelines and deliverables, and support them by clarifying requirements, clearing blockers, and mitigating risk to ensure milestones are met. You are an effective, concise, and clear communicator, with a proven track record of effective meeting management. You drive improvements to communication mechanisms, tools, and standards to facilitate optimal output. You collaborate with cross-functional partners to understand business requirements and technical constraints, and embody the voice of the customer to help support the UX team. You are an equal owner, and often represent the design team’s strategy and POV in key forums such as partner team meetings, office hours or leadership reviews.
Qualifications:
- Have an available online portfolio
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Recent experience applying AI tools to effective uses, such as calendar management, project tracking, communications, etc.
Sr UX Design Program Manager, Alexa for Shopping in London employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Sr UX Design Program Manager, Alexa for Shopping in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Amazon for a Sr UX Design Program Manager, Alexa for Shopping, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Amazon before they go live!
We think you need these skills to ace Sr UX Design Program Manager, Alexa for Shopping in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Sr UX Design Program Manager, Alexa for Shopping at Amazon, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Amazon does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Amazon. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Amazon.
How to prepare for a job interview at Amazon
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Amazon, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Amazon might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Amazon!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Amazon is looking for.
