Overview
In this role, you own the end-to-end accessibility and localization strategy for Prime Video at global scale, shaping how captions, dubbing, audio description, and related assets reach audiences worldwide. You will lead cross-functional collaboration with content, product, technology, and operations to raise accessibility and localization quality. The position offers autonomy in an evolving space, with a focus on vendor networks, roadmaps, and measurable improvements in delivery. You will help advance Prime Video’s digital supply chain in service of a more inclusive viewing experience.
Responsibilities
- Lead the localization and accessibility vendor and posthouse network, set performance standards, monitor delivery metrics, and resolve escalations.
- Partner with product and engineering to translate accessibility/localization needs into platform capabilities and roadmaps.
- Drive understanding and adoption of technical specifications across the vendor network through scalable mechanisms.
- Prioritize initiatives, allocate resources, and identify risks and opportunities in line with regulatory trends.
- Build scalable mechanisms to deliver accessibility and localization while reducing cost, cycle time, and defects.
Key requirements
- Experience in project/program management within supply chain, and/or inventory management
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience using data and analytics to guide decisions
- Experience communicating complex information to senior stakeholders and influencing decisions
- Experience managing service providers and vendors
- Direct experience with localization (subtitling, dubbing) and/or accessibility workflows (sign language, audio description, closed captions)
- Cross-functional collaboration
- Strategic thinking
- Regulatory awareness
- Localization workflows (subtitling, dubbing)
- Accessibility (audio description, sign language, closed captions)
- Knowledge of streaming asset specs
Sr. Program Manager, Digital Supply Chain - Accessibility & Localization, Prime Video Partner Experience in London employer: Amazon
Amazon is an exceptional employer, offering a dynamic internship experience in the vibrant region of Yorkshire and the Humber. With a strong focus on employee growth, interns benefit from hands-on project delivery, collaboration with industry experts, and a clear pathway to graduate opportunities, all within a supportive work culture that values innovation and data-driven decision-making.
