Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive business development for Amazon Connect, collaborating with teams to meet customer needs.
- Company: Join AWS, the leading cloud platform powering businesses globally.
- Benefits: Enjoy flexible work-life balance, mentorship, and career growth opportunities.
- Why this job: Make a real impact by helping customers leverage cutting-edge cloud technologies.
- Qualifications: Experience in business development and strong communication skills required.
- Other info: Diverse experiences are valued; we encourage all backgrounds to apply.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you a customerâobsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, CCaaS background, and sales skills necessary to position AWS as the cloud provider of choice? Join the Worldwide Specialist Organization (WWSO) CXE team as a Business Development Specialist!
About AWS Sales, Marketing, and Global Services (SMGS)
SMGS drives adoption and growth from the largest and fastestâgrowing smallâ and midâmarket accounts to enterpriseâlevel customers, including public sector.
Key Responsibilities
- Own the business development strategy and execution for Amazon Connect in UKI, collaborating with sales, partners, marketing, and other specialists.
- Leverage expertise in CX/CCaaS/CRM to understand and address the most important customer needs.
- Lead crossâfunctional initiatives to expand territories/accounts, develop scalable programs to drive adoption, and identify new opportunities.
- Develop and execute goals to drive longâterm growth in your territory, while meeting revenue and nonârevenue driven KPIs.
- Bring customer data and market signals back to EMEA and worldwide teams to ensure prioritisation of the right features and services.
- Deliver monthly/quarterly business reviews and operational planning documents for your territory.
- Drive geographical scale through external partners, partner with crossâfunctional teams, and execute customer acquisition strategies and programs.
A Day in the Life
Diverse experiences are valued at Amazon. If you have alternative experiences, we encourage you to apply.
Why AWS
AWS is the world's most comprehensive and broadly adopted cloud platform, powering businesses from startups to Global 500 companies.
Work/Life Balance
Flexibility is part of our working culture, supporting success at work without sacrificing home life.
Inclusive Team Culture
AWS fosters inclusion through affinity groups and learning experiences such as CORE and AmazeCon.
Mentorship and Career Growth
Endless knowledgeâsharing, mentorship, and careerâadvancing resources help you develop into a wellârounded professional.
About the Team
The Amazon Connect specialist team helps customers learn about and adopt AWS's Amazon Connect, a fastâgrowing contact center service.
Basic Qualifications
- Several years of demonstrable business development experience.
- Significant domain experience in CCaaS / CRM / SaaS.
Preferred Qualifications
- Exceptional interpersonal and communication skills with experience communicating to technical and nonâtechnical audiences.
- Established track record of credibility as a technology advisor with customer executives (e.g. CEO, COO, CIO, CTO, CMO).
- Experience and success in negotiating complex deals with customers and partners.
- Experience in a heavily matrixed sales environment, including developing and executing goâtoâmarket growth initiatives and sales motions.
- Deep understanding of cloud technologies, including public and hybrid cloud platforms.
Equal Opportunity Statement
Amazon is an equal opportunity employer. We make recruiting decisions based on experience and skills. If you have a disability and need a workplace accommodation, please visit our accommodations page. For privacy information, consult our Privacy Notice. Amazon does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Sr. BD Specialist - Amazon Connect UKI, Amazon Connect in London employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Sr. BD Specialist - Amazon Connect UKI, Amazon Connect in London
âšTip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
âšTip Number 2
Prepare for those interviews! Research the company and its culture, especially AWS's focus on customer obsession. Think of examples from your past experiences that showcase your skills in business development and CCaaS. Practice makes perfect!
âšTip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâre the perfect fit for the team.
âšTip Number 4
Donât forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Itâs a great way to show your interest and commitment to being part of the StudySmarter family.
We think you need these skills to ace Sr. BD Specialist - Amazon Connect UKI, Amazon Connect in London
Some tips for your application đ«Ą
Show Your Passion: Let your enthusiasm for customer success shine through in your application. We want to see how you can help customers achieve their full potential, so share specific examples of how you've done this in the past.
Tailor Your Experience: Make sure to highlight your CCaaS and CRM experience in a way that aligns with the role. We love seeing how your background fits into our business development strategy, so donât hold back on those relevant achievements!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that make you a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Amazon
âšKnow Your Stuff
Make sure you brush up on your CCaaS, CRM, and cloud technology knowledge. Understand how Amazon Connect fits into the broader AWS ecosystem. This will help you answer questions confidently and show that you're genuinely interested in the role.
âšShowcase Your Customer Obsession
Prepare examples of how you've helped customers achieve their goals in previous roles. Highlight your ability to understand customer needs and how you've leveraged that to drive business development. This aligns perfectly with the customer-obsessed culture at AWS.
âšBe Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and strategic thinking. Think about past experiences where you led cross-functional initiatives or developed scalable programs, and be ready to discuss these in detail.
âšCommunicate Clearly
Since you'll be communicating with both technical and non-technical audiences, practice explaining complex concepts in simple terms. This will demonstrate your exceptional interpersonal skills and your ability to connect with diverse stakeholders.
